Retail Store Supervisor
NCIX.com - Nepean, ON

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NCIX.com is one of Canada's leading technology resellers. We are looking for a results-oriented Retail Store Manager who will lead staff, oversee operations, analyze retail performance, and identify trends in a high-volume and fast-paced retail environment. The ideal candidate will have at least three years of direct management experience in a high-volume, multi-unit, specialty retail environment. Successful candidates will be able to maintain customer satisfaction, and ensure consistent productivity and quality of service.

What NCIX has to offer:
- Great team dynamics
- The latest products in computer technology
- Comprehensive benefits package
- Career advancement opportunities
- Great perks such as employee discounts on products

Responsibilities:
- Ensure the brand, vision, and values are demonstrated on the sales floor and in all store operations and guest interactions
- Motivate the team around you to drive sales and build our brand by providing a best-in-class experience for every guest
- Provide direction for staff to ensure achievement of store financial and personnel goals
- Deliver results for the store by maintaining defined store visual aesthetics, cleanliness, and merchandising standards
- Analyze, measure, and monitor the store's performance indicators against goals and develop a business plan to improve underachieving areas
- Ensure all employees receive training and development that enhances their overall experience and supports their career goals
- Assess and coach individual staff performance by providing the appropriate level of performance feedback and corrective action
- Deliver quarterly check-ins and annual performance reviews for the leadership team to the District staff
- Create an environment that allows us to differentiate the customer experience from our competitors and build brand loyalty
Work closely with management staff by implementing new programs and initiatives

Qualifications:
- Three years of direct management experience of leading 10+ people
- Ability to work a flexible schedule including evenings, weekends, and holidays


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About this company
Founded in 1996, NCIX grew from one retail outlet in Burnaby, British Columbia to over a dozen locations in BC and Ontario. We are currently...