Road Supervisor (Former Employee) – Ashburn, VA – 29 February 2016
Enjoyed relationships with drivers and being able to assist them during my shift. I learned how not to take situations personal. Learned how to be more patient. Management was like a family. Hardest part of job was sitting. The most enjoyable part of job was helping employees grow to their full potential
poor management they are rude you work long hours no time for social life or family dispatch is rude and has no class if they lay you off they will not provide unemployment compensation they don't care about you having any breaks the people you transport are rude and management and dispatch doesn't care
Access Para-transit Driver Operator (Former Employee) – Van Nuys, CA – 18 April 2017
As a driver I had a variety of challenge not only with traffic but with passenger. Must able to handle many types of attitudes during shift hours must be able to use a software, and GPS part of daily use.
Scheduler (Former Employee) – Dallas, TX – 17 April 2017
This company was a great experience. On the busiest days, I provided excellent customer service. I also got everything done in a timely manner. By the end of each day my work was completed no matter what.
Challenging interaction with the public and knowing 25 or more routes
Mass Transit Operator (Former Employee) – Reno, NV 89501 – 13 April 2017
A typical day is filled with challenges of safely driving passengers from place to place within a time schedule. I've learned a lot about the area surrounding Reno. Management is willing to help you learn and give tips. Drivers are willing as well. The hardest part is learning the routes and not running "hot". The best part was knowing that you are being a service to a diverse community.
While employed, riding the transportation buses is free.
Bus Driver (Former Employee) – Lawrence, KS – 12 April 2017
This was a job I took while still in college, I was very glad I did so. Extremely flexible and able to work with my school schedule. Upper management was the only thorn in my side but I understand they were following the strict guidelines. Also wish the pay was better but again it was a school job and worked well. Customers were the hardest part because it was so unpredictable (in a bad way) what mix of customers you would get on route.
Flexible schedules, Nice staff, Great Training
Strict guidelines, Passenger problems, no flexibility with problems while working
Not a fun place. Depressing, dismal not even the customers are happy
Driver (Current Employee) – San Bernardino, CA – 11 April 2017
Came for the license. Stay to get experience. A typical day: pretty dismal until you get out on the road. I learned: that driving is easy but varying levels of stress. Management: seems to be in a perpetual state of struggling to keep up with the high turnover. Workplace Culture: is every man for himself Hardest part: having to deal with people that don't like their job Most enjoyable part of the job: meeting the customers
getting paid to leave the office
top down - apathetic, care LESS attitude - entire office staff
Reservationist (Current Employee) – Hyattsville, MD – 9 April 2017
Mornings start off fine for the most part but we are always busy .Their calls in the queue that builds up when everybody is on the phone. Everybody calls last minute so the end of the day is most hectic.Dealing with ADA customers you really have to take your time and be patient so that's a challenge but of course you get used to. Its so many different people you deal with you speak to somebody new everyday .
Driver (Former Employee) – San Bernardino, CA – 6 April 2017
does not pay drivers enough money to do the job, and very unprofessional in office. some of the dispatch is very rude and disrespectful, supervisors lazy and do not know the function of job duties when asked.
Bus Driver (Current Employee) – Lorton, VA – 31 March 2017
I begin each workday by arriving at work on time with my full proper uniform my id card and my dot card like always my work start by pre trep the bus before I live the yard once I go out I have to give good customer service to all my passengers
Driver (Former Employee) – Naples, FL – 30 March 2017
Typical day was usually early. Excellent training on how to take care of passengers. Workplace was pretty good culture. The hardest part was the long hours. The most enjoyable part of the job was helping the passengers.