Customer Service Representative (Former Employee) – Mississauga, ON – 18 September 2017
Working at Mr. Rooter plumbing has set high expectations for further employment positions. The friendly staff, amazing work environment and customer service offered was beyond anything I've ever seen before.
Plumber (Former Employee) – Calgary, AB – 15 June 2017
I would never want to not be paid to be on call ever again. Get ready leave at 2am and have the customer say no and receive no wages. Paid commission or hourly whatever suits the company and pays you less. All the franchise's are like this. They line their pockets with 500 dollar calls and you starve on the crumbs if you only get a call per day or less. Won't ever work for commission or crooked companies again. What a waste of years. If there was a negative stars for family life I'd apply it. Expect you to leave home in an instant whenever or wherever you are. Awful.
plumber (Former Employee) – Edmonton, AB – 18 April 2016
Hated that had to sign everyone up for a 'membership' Regular 5 min jobs which any normal plumber wouldn't charge for if he had any morals cost clients in excess of $300. Hated ripping people off because they didnt know better, if this is something you can sleep at night doing then its the job for you.
very hard to sell services, overpriced products and services, hard to make a wage some weeks.
Office Administrator (Former Employee) – St. John's, NL – 9 May 2013
My typical day at work at Mr. Rooter consisted of booking clients for appointments and ensuring that the plumbers would arrive on time. I worked with about 8-10 plumbers at a given time so I had to ensure that every appointment was assigned to each plumber. I have learned and gained a lot of office experience from working there. I have learned HR, payroll, filling out worker's claims and sending them off to worker's, I have completed T4's for 2 consecutive years there, and have learned the everyday office duties such as filing, faxing, email, etc. the most enjoyable part of that job was the people I have worked with. They were all so easy going and were very manageable.