Technician (Former Employee) – Ajax, ON – 24 June 2017
I worked at mr Lube for some time and I enjoyed the people I worked with and the managers were great as well. The area managers don't really know how to do their job that great and they keep firing and hiring new people all of the time when it was unnecessary. Lots of upselling and keeping your ticket up. Lots of shop drama, employees getting complaints from customers I.E swearing, yelling etc and the area managers again never did nothing about it ..they would rather fire anybody else but the employees who get complaints. This is a type of job u don't want to stay long at and even the people I worked with said that. When I first started training was all unorganized and all over the place, people didn't train right, things always getting postponed etc...
Good co workers, shop managers etc
Area managers, cut hours, pressured to sell things when unnecessary
Automotive Service Technician (Former Employee) – Edmonton, AB – 10 June 2017
whatever I don't care, I do not want to write reviews, change oil on vehicles and their filters like man, this is ridiculous, maybe ask people if they want to review their workplaces before forcing them too
Supervisor (Former Employee) – Calgary, AB – 8 June 2017
At Mr.Lube I dealt with customers every day whether is was just an oil change or a complaint. I gained a lot of confidence in my ability to deal with issues regarding my co-workers or customers. I was in charge of dealing with the work place to make sure everything went smoothly each day, this included opening/closing the store, lunch breaks and even daily shipments. For a first time job the work place is great but I found the longer you stayed with the company the less chance for advancement was available and pay was rather low. Management I felt was great at the in-store level but higher ups I felt had no idea what was going on half the time as they rarely visited any of their locations other than the main store. They felt out of touch with each store. Mainly enjoyed the flexibility I was given while in university.
Service Advisor / Supervisor (Current Employee) – 490 Dundas St W – 9 May 2017
General Maintenance. Regular filter and fluid changes. Tire changes where applicable. Service advisor position is where you want to be at because the bonus program allows for a great bonus to your base pay.
Service Advisor (Former Employee) – Barrie, ON – 1 May 2017
During my time at Mr. Lube I spent time learning how to deal with the public, and mainly sales experience. The manager of the store location is a huge life mentor to me. He taught me many skills I will not forget.
Master Technician/Supervisor (Current Employee) – Woodbridge, ON – 9 April 2017
Mr Lube does not provide promotions that equal an increase in pay. The staffing team does not work together and pushes customers to purchase services. The management team pushes sales and does not respect the staff. The experience and fast paced environment prepares you to work in the field at a pace that is comfortable.
the people you work with are great but the management is horrible they only care about making the next dollar not what the customer needs, if the upper management was not there the place would have been an amazing place to work.