Overall not the best place to be
Lower Technician (Former Employee) – Stoney Creek, ON – 19 September 2017
During my experience working there it wasn't all to bad. one issue that will come across anybody who first start there is the fact that you will not be properly trained all varying on your position. from personally experience I have worked as both an upper technician and a lower technician. I was not properly train on how to use the computer, enter the proper codes and the proper procedure when it comes to greeting a customer and cashing them out. During my experience there as well numerous employees have been promised 13 an hour or to start off at 12 an hour and a raise after a their 3 month probation. After that 3 month period they were still paid 11.45 an hour and expected to achieve their bonus every month. as a lower tech they expect you to not just do basic services, they also expect you to manage all products in the basement such as fuel filters, oil filters, transmission filters, cabin air filters, some air filters that happen to be downstairs. they also expect the floors to be power washed and scrubbed, walls to be cleaned, bays to be wiped down, interceptor (where all the oil and bathroom waste go) to be filtered out with a handheld strainer usually with no gloves. All for minimum wage, or less according to previous techs that have worked there. In other words, you will not get paid for what you're worth and you'll be expected to do more than what you have been taught or are cable of doing.
50% discount off oil changes after 3 months. 25% off batteries after 3 months