Service Technician
Mr Lube - Victoria, BC

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Description:
At Mr. Lube, excellent customer service is our focus and we pride ourselves on having team members that always go the extra mile to make our customers happy. We are currently looking for Full Time Sales and Customer Service team members and encourage you to apply if you have:

Desire for a long term career with growth potential
Retail, hospitality or other customer service experience
Strong customer service skills
Ability to retain detailed product information
Desire to learn more about cars
Customer Service Duties:

Greeting customers
Provide prompt, efficient, and courteous service to customers Discussing products and services with customers
Providing recommendations based on vehicle assessments
Suggesting new products and services
Working with a close knit team and communicating with Lower Technicians
Treat each individual customer as if you were their personal automotive service technician
Offer all required and recommended services/products that can help customers solve their problems and make their lives a little easier
Mechanical Duties:

Oil and filter changes
Replacement of vital car fluids (e.g. coolant, transmission, and transfer case fluid)
Replacement of parts under the hood (e.g. air filters, headlights, taillights and wiper blade replacements)
Refill performance enhancers to ensure the car runs smoothly (e.g. engine stop leak, oil treatment, and valve cleaner)
Perform courtesy checks on all vehicles (e.g. topping up fluid levels, cleaning windows and checking tire pressure)
Store Level Duties:

Support and enforce all in-store Health, Safety and Environmental Policies
Conform to Human Resource and Operational policies and procedures
Provide for in-store security, general maintenance and shop-keeping duties
Receive and warehouse stock orders
Ensure all inventory is effectively displayed, rotated and replaced
Perform in any capacity or undertake any job as delegated by superiors, within the line of duty
Maximize personal productivity in order for store to achieve objectives
Utilize and distribute time effectively in an effort to maximize personal contributions
Increase technical and conceptual understandings of the business
Maximize sales opportunities over the long term of the store(s) and Mr. Lube
The Perks:

Extensive PAID training to complete the Certified Upper Technician Training Program
Competitive wage and bonus program
Flexible work hours (No late nights!)
Work with the newest tools and technology in the automotive industry
Ample opportunity for growth. Be in the driver’s seat of your career!
Join a great team of people committed to excellence in service and quality


Indeed - 16 months ago - save job - block
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About this company
7 reviews
At Mr. Lube, we provide our customers with fast, warranty-approved services. Unlike a dealership or independent garage, you'll never need an...