Guest Service Representative (Former Employee), Burlington, ON – May 27, 2014
Pros: employees appreciation
Cons: different types of customers
- Answer phone calls and make reservations, check-in guest, ensure balance all the payments at the end of the shift, may be have to do extra shifts (16 hours altogether), deal with companies for the direct billing, enquiries and problems, deal customers problems or complains, sometimes have to call police officers for guest safety. - Deal with housekeepers – more... - know how to deal or behave with co-workers. improved really good customer service, can any type of situations - Really great management, very flexible - co-workers - sometimes hard to deal with housekeepers - i did not find anything hardest part - morning shift is really enjoyable part of this job – less
housekeeper (Former Employee), Brandon, MB – July 3, 2013
Pros: totally a hour resting time, it seperates three times evenly.
Cons: long hours
It was a full time job, and I worked 8 hours everyday. It requires lots of human labours. I learned how to make my daily life time better, because I spent most time with my job. The hardest part always are lots of check out rooms, but I enjoy to work with my co-workers, I'm the youngest when I was there, they taught me a lot, and sometimes if we have – more... lots of rooms, we helped each other. It's a good experience – less
House Keeping & Laundry Attendant (Former Employee), Brampton, ON – February 22, 2013
Pros: great staff to work with..
Cons: disagreeable customers..
Peaceful work environment, great staff to work with. I have learnt to be efficient in all areas of this establishment and to represent my work effectively and responsibly. Management sets proper guidelines for workers to follow in order to work efficiently and to accomodate satisfied customers. No part of any job is hard if you apply yourself with knowledge, – more... common-sense and hard work. The best part of the day is to have the work completed in a satisfactory manner pleasing to the clients, management and myself... – less
Housekeeping (Former Employee), Willoughby, OH – September 10, 2014
The day usually starts around 10am, and could last until 6pm. there isn't a set time to clock out. Co-workers are friendly but I rarely see them. Management was terrible. No breaks. Police Officers were call to this location at least once a week.
Front Desk Clerk (Former Employee), Geneva, OH – August 21, 2014
Pros: great co-workers, management, and housekeeping staff! also meeting new people on a daily basis
Cons: winter months make for long shifts here in north eastern ohio
I really enjoyed working at Motel 6. I loved checking guest in, I would meet people from all over the country that would travel through needing a place to stay. You meet many different walks of life. One time I actually had Lizard Man come to stay. Yes, the man from Ripley's Believe It Or Not. He had a normal personality though. My co-workers and management – more... were all really nice. Management always treated us like her own kids. She was more like a mom to all of us. We all really enjoyed her. The most hardest part of the job was when our hotel ended up becoming over booked due to our bookings and the online bookings. We had to deal with angry customers that's never fun. We as a team came up with a solution to set aside extra rooms to accommodate anytime this would happen. – less
Great place to work in you like dealing with the public.
Guest Service Representative, Motel (Former Employee), Elko, Nevada – August 5, 2014
Pros: pet friendly
Cons: high turnover in management, made it difficult to always know what was expected of staff.
This property has been around for a long time. At the end of any current remodel projects and could really use it. The staff is very thoughtful and does its best with not a lot of support from corporate. There is a very high turnover is all staff positions, mostly I believe from the low wages, and would say this was the hardest part of the job, as there – more... were always new people being trained. Housekeeping is a very tough job, think most people do not really appreciate what they do. There were 5 managers in the 4 years I was there. I had been there the longest and admired the staff, of all ages, working under adverse conditions. There were no typical days. The hardest part of the job was the old equipment and room condition. The girls worked miracles to keep it clean and looking presentable. I loved my job, the people I got to meet every day, and the opportunity to make someone's trip a little better. Even on its worst day, I was ready to get up and go in for another shift. – less
Guest Service Representative/Front Desk (Former Employee), Newark, CA – August 5, 2014
Pros: easy wrok place and clean invairoment
Cons: low paying job
Greeting and registering guests into and out of the hotel. Posts charges to guestrooms; verifies credit card; cash/ payment handling; balances bank at the end of the shift; assists in rectifying guest’s questions and concerns responding and following up on complaints or service requests Answer multi-line calls; perform general office duties (filling, – more... paper auditing and data entry) – less