Pros: employees appreciation
Cons: different types of customers
- Answer phone calls and make reservations, check-in guest, ensure balance all the payments at the end of the shift, may be have to do extra shifts (16 hours altogether), deal with companies for the direct billing, enquiries and problems, deal customers problems or complains, sometimes have to call police officers for guest safety.
- Deal with housekeepers - know how to deal or behave with co-workers. improved really good customer service, can any type of situations
- Really great management, very flexible
- co-workers - sometimes hard to deal with housekeepers
- i did not find anything hardest part
- morning shift is really enjoyable part of this job