Client Service Representative (Former Employee), Calgary, AB – April 17, 2013
Pros: good pension matching program
Cons: horrible management
- Management is awful. No people skills and no value for the employees. They don't know how to effectively manage whatsoever. They also have no problem telling others on your private issues. - No Rewards or Recognition's. - No Advancement. - Expect to stay late but don't expect it to be appreciated. - If you work your "required hours" and get your job done, they still view you as a slacking employee. - Promises will be made but never kept. - HR is horrible. Don't ever expect to get help from them or to have issues solved because it will never happen. You will end up being burned badly. Their easiest way to solve problems is just to let go people instead of solving the issues. In their eyes, you're always wrong. - Very disorganized - They're only about money money money. If you have to cover 3 jobs, that's just perfect for them.
yes no one helps an employee HR is useless and just answers to higher mgmt. instead of listening to valid concerns. EAP refers employees to speak with HR about work concerns and that is just a nail in the coffin for the employee
Job Work/Life Balance
Boring work, low salary, great team
Adjoint Actuariel (Former Employee), Montréal, QC – January 1, 2016
Pros: nice work place, free coffee
Cons: low salary, boring job
As a junior actuarial analyst most of my tasks were paper work, no maths involved. I learnt about the pension laws in Quebec... My co workers were all very nice, many team bonding events are paid by the employer.
The working hours were reasonable, a bit of overtime close to key dates.
clinical (Former Employee), Toronto, ON – December 29, 2015
Pros: Get experience
Cons: Burn out
BWhat is happening is that the company became robotic. The last people they care about is the client. But make the counsellor do the work which is not valued. Counsellors are paid very little and most burn out. Quality is a joke as long as you achieve the volume expected. Watch for the coworkers they will stab you.
The work is detailed and requires keeping current with changes to Benefit rules, legislation and laws. Project work can be demanding but allows for stretching and expanding one's skills and organizing the managing time efficiently. It also allows for collaboration with multidisciplinary teams.
Disability Management (Former Employee), Mississauga – December 6, 2014
Pros: some flexibility on time
Cons: ruthless management.
I worked for FGI before it merged with shepell. When it bought out our original company CHC dramatic changes occurred many of them nonsensical. People who had been long time employees were callously terminated. They liked playing the good cop / bad cop game whereby one would be "coaching" and the other terminating without any warning. Expectations are unrealistic. If you have any compassion or empathy for your clients you are expected to put that aside. If not, you will be forced to quit or be fired. Beware kind folks!
Consultant (Former Employee), Toronto – November 19, 2014
Pros: my co-workers were nice. free coffee!
Cons: long hours, low pay, management lacks competence.
My job description was nothing close to the role. There is no support for employees. Compensation is lacking and is all over the place from employee to employee. Alan Torrie and Bill Morneau are not competent leaders and the employee engagement reflects this. There's been too much growth through acquisition. I'm surprised they have so much HR consulting for other companies when they lack the policies and processes in house. Every department is short staffed and it appears to be a company strategy to save money. Great for shareholders, bad for employee morale. Senior management thinks it's great that Morneau Shepell employees are huge users of the EFAP. So sad.
Financial Analyst - Bilingual (Current Employee), Toronto, ON – September 12, 2014
*Average Company *Low compensation with very little increase *Management do not treat you like an adult *The tasks did not match the original job description. I found myself doing call center and being hooked to the phone all day long. *Do not recommend this company
Amazing place to help employees in need of support
Employee Assistance Clinical Care /Team Leader (Former Employee), Leader, SK – April 28, 2014
Pros: assisting people in crisis providing them with support
Initially respond to crisis calls and ensure a Client Care Counselor assists client until resolution. Connect clients with services and referrals within their area that provides support for immediate needs. Manage Call Center coverage and scheduling Collect and analyze client eligibility based on employment contract with company. Detailed record keeping Provide information on Shepell•fgi programs and services Manage client/Provider escalations and resolutions
Professional environment, great learning experience
Actuarial Analyst (Former Employee), Halifax, NS – April 23, 2014
I worked at Morneau Shepell for a 4 month co-op placement. It was a full time job where I learned a lot of computer skills including Microsoft Office and how to work well in a professional office environment. My co-workers varied in age, back-ground, and roles in the office, so I learned to appreciate everything that each individual contributed. I really enjoyed working in Microsoft office designing spreadsheets and drafting reports.
Business Development Specialist (Former Employee), Toronto, ON – March 10, 2014
• Managed and implement strategic relationships with key contacts from C- level prospects and third party advisors, aligning value driven goals, corporate objectives and client vision to lead prosperous partnerships. • Championed a series of new business opportunities from conception to fruition Client: A benevolent fund During preliminary conversations, the client presented a concept/vision of emergency support for their members
Defined Contribution Pension Analyst (Former Employee), Toronto, ON – June 12, 2013
Pros: jean days on friday's
Cons: people talking behind peoples backs and pretending to be their friends
Did daily trades in the morning Co-workers weren't the best of people, there was so much gossiping about other people. Not the environment I liked Hardest part was when you have several people at once demanding things from you. Tellin you that it's top priority and that theirs was more important than the others. The most enjoyable part was I met a lot of friends that I will cherish for the rest of my life.