Director - Business Development (Former Employee) – Toronto, ON – 13 July 2017
Great learning ground but very silo'ed. Decisions were made at times that impacted other sectors of the business without any consultation. Company is a great place to meet intelligent, hard working people but work load is way too much and staff is stressed.
A company that makes efforts to be on the cutting edge and has developed worthwhile initiatives to clients and customers. However, programs are developed and rolled out before logistics or resources are in place - often because an organizational customer has placed a demand for the program. This has resulted on stress of Morneau employees who are trying to deliver the service or build the platform for it and has generally resulted in complaints from clients and and breakdown in delivery. Excellent talent across the company. Encouragement, morale and respect between employees on the front lines (not management). Good benefits. Poor wages, below industry standards. Emphasis is on profit. Employee morale is low.
Micromanagement and hierarchical management style. Aggressive. Lack of transparency from middle management up. Consistent failure to acknowledge contributors to committees or projects, generally endorsing only certain people. Opportunities are limited - under argument of restructuring they often demote or shift people into positions that are not qualified or displace people to move someone else into that position. Very high turnover rate.
Talent across departments, comradery and support from peers, good benefits
Hierarchical management style, Micro-management, engagement is supposed to be critical but management doesn't acknowledge the contributions of people, Revenue and profit margin is the priority, upselling is pushed, raises have been only 1 to 2% max
Bilingual Client Care Representative (EFAP) (Current Employee) – Montréal, QC – 10 April 2017
The culture of this company is great and everyone I work with isvery kind and helpful. The only issue I have is that, being a call center environment, it is a bit difficult to get noticed even after a year of being a great rep.
Very poor managment. They don't even know the job themselves and treat employees with favor-ism. dont bring up issues to managment because they back stab you. If you hang out with them they might end up liking you.
Free food sometimes
Weak Training process basicaly you are on your own. Good Luck!
Senior Analyst (Current Employee) – Toronto – 1 February 2017
I have worked at Morneau for over 4 year, I did not go voluntarily it was part of the Mercer buyout. The environment is very toxic, management does not care unless there is money involved. I work like a dog, for little pay and they don't listen when you tell them there is a problem. They are understaffed, so that mean extra work and they don't expect delay in deliverables even though you are working extra.
Billings (Benefits) Administrator (Former Employee) – Toronto, ON – 23 December 2016
It was a good experience supporting billing, invoicing , reporting and supporting all operations involved. Also taking actions with collections; in coordination with consultants; following established procedures.
The company needs to practice what it preaches ! Horrible place.
A little of everything (Current Employee) – Toronto, ON – 7 December 2016
I have been with Morneau Shepell for three years .There is a severe disconnect throughout the organization from the the top right to the bottom. Your forced to do several jobs at once with no compensation or even a "thank you, good job," I'm on my second stress leave in three years because this company doesn't care about there employees they keep pushing you and pushing you until you either break or quit.
Stressful working conditions, to many non qualified mangers barking out orders and you have no say. Poor salary.
Anonymous (Former Employee) – Ottawa, ON – 24 November 2016
There was not a lot of consistency or areas for growth in the department I worked for. The coworkers were great however it is clear most people were disengaged as leadership rarely solicited feedback or involved employees in decision making.
Pension Analyst, Full-time (Former Employee) – Toronto, ON – 23 November 2016
The workload was massive for the student and both my friends and I feel racist during our working.
But it is a good place to enhance your problem-solving and time management skills since working for three teams requires you to have a strong sense of time and managers always assign special projects to you with minimum supervision.