The work is detailed and requires keeping current with changes to Benefit rules, legislation and laws. Project work can be demanding but allows for stretching and expanding one's skills and organizing the managing time efficiently. It also allows for collaboration with multidisciplinary teams.
Disability Management (Former Employee), Mississauga – December 6, 2014
Pros: some flexibility on time
Cons: ruthless management.
I worked for FGI before it merged with shepell. When it bought out our original company CHC dramatic changes occurred many of them nonsensical. People who had been long time employees were callously terminated. – more... They liked playing the good cop / bad cop game whereby one would be "coaching" and the other terminating without any warning. Expectations are unrealistic. If you have any compassion or empathy for your clients you are expected to put that aside. If not, you will be forced to quit or be fired. Beware kind folks! – less
Consultant (Former Employee), Toronto – November 19, 2014
Pros: my co-workers were nice. free coffee!
Cons: long hours, low pay, management lacks competence.
My job description was nothing close to the role. There is no support for employees. Compensation is lacking and is all over the place from employee to employee. Alan Torrie and Bill Morneau are not competent – more... leaders and the employee engagement reflects this. There's been too much growth through acquisition. I'm surprised they have so much HR consulting for other companies when they lack the policies and processes in house. Every department is short staffed and it appears to be a company strategy to save money. Great for shareholders, bad for employee morale. Senior management thinks it's great that Morneau Shepell employees are huge users of the EFAP. So sad. – less
Financial Analyst - Bilingual (Current Employee), Toronto, ON – September 12, 2014
*Average Company *Low compensation with very little increase *Management do not treat you like an adult *The tasks did not match the original job description. I found myself doing call center and being hooked to the phone all day long. *Do not recommend this company
Amazing place to help employees in need of support
Employee Assistance Clinical Care /Team Leader (Former Employee), Leader, SK – April 28, 2014
Pros: assisting people in crisis providing them with support
Initially respond to crisis calls and ensure a Client Care Counselor assists client until resolution. Connect clients with services and referrals within their area that provides support for immediate – more... needs. Manage Call Center coverage and scheduling Collect and analyze client eligibility based on employment contract with company. Detailed record keeping Provide information on Shepell•fgi programs and services Manage client/Provider escalations and resolutions – less
Professional environment, great learning experience
Actuarial Analyst (Former Employee), Halifax, NS – April 23, 2014
I worked at Morneau Shepell for a 4 month co-op placement. It was a full time job where I learned a lot of computer skills including Microsoft Office and how to work well in a professional office environment. – more... My co-workers varied in age, back-ground, and roles in the office, so I learned to appreciate everything that each individual contributed. I really enjoyed working in Microsoft office designing spreadsheets and drafting reports. – less
Business Development Specialist (Former Employee), Toronto, ON – March 10, 2014
• Managed and implement strategic relationships with key contacts from C- level prospects and third party advisors, aligning value driven goals, corporate objectives and client vision to lead prosperous – more... partnerships. • Championed a series of new business opportunities from conception to fruition Client: A benevolent fund During preliminary conversations, the client presented a concept/vision of emergency support for their members – less
Defined Contribution Pension Analyst (Former Employee), Toronto, ON – June 12, 2013
Pros: jean days on friday's
Cons: people talking behind peoples backs and pretending to be their friends
Did daily trades in the morning Co-workers weren't the best of people, there was so much gossiping about other people. Not the environment I liked Hardest part was when you have several people at once – more... demanding things from you. Tellin you that it's top priority and that theirs was more important than the others. The most enjoyable part was I met a lot of friends that I will cherish for the rest of my life. – less
EAP Regional Counsellor: (Current Employee), Yellowknife, NT – April 22, 2013
Pros: a free trip to head office a year to meet with all the counsellors in our region
Cons: having to see so many clients per day and having to work two long evenings a week.
The expectation of the company is to see 6-7 clients daily. A typical day is reviewing daily/weekly schedule, make adjustments and changes as necessary. Check for messages both phone and email to see if – more... their are any cancellations or new clients. Follow up on clients who have not rebooked, have not showed up for appointments or need to have their file closed. I have become quite proficient in the solution focused approach to counselling. I have learned how to wrap up sessions more effectively and how to listen more attentively. I work autonomously in my office but have once a month check in with peers. Monthly staff meeting via telephone. The most difficult aspect of the work is the push to see so many clients per day. The most enjoyable is to see the clients achieve their goal and experience success with the counselling. – less
Health Management Intake (Former Employee), Mississauga, ON – April 19, 2013
Cons: long hours, large workload, poor wage and bad management
Morneau Shepell is a "JOKE" I am surprised that they are still in business, I guess they would be in business because they pay their employees peanuts. The workload is CRAZY they pile and pile on work – more... but too cheap to pay their employees. Upper management is the worst, they are big children that sit around and gossip about other coworkers.
The only thing that is great about the company is the employees, you will never ever find a bunch of amazing ppl.
My department that I worked in was health management department we processed all the STD claims. Management is a joke, they are too busy feeding their fat behinds to do actually work. Clients are in the process of suing the company due to lack of communation from case workers. I wouldn't be surprised if they lose that contract.
My advice too anyone who is looking at this company is look twice, have this company as your last resort. – less
Client Service Representative (Former Employee), Calgary, AB – April 17, 2013
Pros: good pension matching program
Cons: horrible management
- Management is awful. No people skills and no value for the employees. They don't know how to effectively manage whatsoever. They also have no problem telling others on your private issues. - No Rewards – more... or Recognition's. - No Advancement. - Expect to stay late but don't expect it to be appreciated. - If you work your "required hours" and get your job done, they still view you as a slacking employee. - Promises will be made but never kept. - HR is horrible. Don't ever expect to get help from them or to have issues solved because it will never happen. You will end up being burned badly. Their easiest way to solve problems is just to let go people instead of solving the issues. In their eyes, you're always wrong. - Very disorganized - They're only about money money money. If you have to cover 3 jobs, that's just perfect for them. – less
yes no one helps an employee HR is useless and just answers to higher mgmt. instead of listening to valid concerns. EAP refers employees to speak with HR about work concerns and that is just a nail in the coffin for the employee
Job Work/Life Balance
Not a good employer
Disability Case Manager (Former Employee), Toronto, ON – April 13, 2013
Cons: not transparent, overwork case manager and terminate people who have been on std or request accommodation
Company does not champion ethical treatment of older workers and those with disabilities who request accommodation