Pros: a free trip to head office a year to meet with all the counsellors in our region
Cons: having to see so many clients per day and having to work two long evenings a week.
The expectation of the company is to see 6-7 clients daily. A typical day is reviewing daily/weekly schedule, make adjustments and changes as necessary. Check for messages both phone and email to see if their are any cancellations or new clients. Follow up on clients who have not rebooked, have not showed up for appointments or need to have their file closed. I have become quite proficient in the solution focused approach to counselling. I have learned how to wrap up sessions more effectively and how to listen more attentively. I work autonomously in my office but have once a month check in with peers. Monthly staff meeting via telephone.
The most difficult aspect of the work is the push to see so many clients per day. The most enjoyable is to see the clients achieve their goal and experience success with the counselling.