CSR - Customer Service Representative (Former Employee) – Toronto, ON – 5 February 2018
1. lack of transparency in the teams, lack of organization . I would not recommend it to anyone that likes to strive in their work because there is going to be a lot of barriers. Coworkers are nice overall.
2. toxic environment due to poor communication between teams, a lot of triviality.
3. It is unhealthy as a workplace and surprising from a company that promotes workplace mental health.. I don't know about the other departments but there is a high employee turnover in the call centre.