Morneau Shepell Employee Reviews

Found 100 reviews matching the search
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Sometimes degrading
Benefits and Pension Specialist (Current Employee) –  Toronto, ON23 July 2017
The work culture here can be a little passive aggressive and degrading.
Everything is measured on the computers, so you bathroom breaks are monitored. If you cannot get your body to work with your allotted break schedule you will get "in trouble" for using emergency bathroom break time
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Poor clinical supervision and support, isolating work environment
Counsellor (Former Employee) –  Vancouver, BC22 July 2017
Clients are booked by a central administrative office. Counsellors are expected to see six or seven clients each shift. Very little or no clinical supervision provided. No training or continuing education provided. Isolated from clinical colleagues. Meetings held by teleconference, the content of which included operational updates rather than clinical issues. As one might expect in a corporate environment, emphasis was not placed on client-centred care; rather, the focus was on maintaining and securing more contracts. EAP work is generally tailored for a specific kind of client, one who is able to function in a work environment and/or who has supports in her life. However, not all clients fit inside this "box". Clients with histories of trauma, complex grief, strong Axis II traits, etc. are difficult to assess and treat within the EAP model. The difficulty within this model does not lie in being unable to treat such clients. Instead, the fact that clinical supervision is not available to assist with consultation around treatment planning to transition these indiv iduals to more appropriate resources within the allotted time frame is problematic Instead of being a supportive, rewarding experience as work in this field typically is, employment with Morneau Shepell was stressful, supervision and/or peer support was difficult to access, and situations that should have been discussed in clinical supervision were instead used as an opportunity to blame and shame. I have worked for other EAP companies, and would gladly return to fulfill their contract work over having to continue  more... to work for Morneau Shepell.  less
Pros
Nice office space
Cons
Varying office hours, inadequate clinical support
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Alone with no support
Counsellor (Current Employee) –  Vancouver, BC19 July 2017
If you're wanting to work in an area with no support, guidance or feedback from a manager, this is the place for you! No contact. Poor managers that say one thing but never do it. Lies. Had one great manager but then we got stuck with one that literally did nothing to support or guide.
Not a lot of paperwork, which is great. Not the best for wage. They charge companies 160 an hour and pay you 35 on average. Benefits are okay IF you choose the right package.
Suppose to close down in 3 sessions, which is hard at times especially given some of the files we get. If you don't, your score ratings go down and there goes your raise.
Overall, look somewhere else
Pros
Work alone
Cons
Poor management, no support, lies
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Good benefits - good pay - good people
Director - Business Development (Former Employee) –  Toronto, ON13 July 2017
Great learning ground but very silo'ed. Decisions were made at times that impacted other sectors of the business without any consultation. Company is a great place to meet intelligent, hard working people but work load is way too much and staff is stressed.
Pros
Pay
Cons
Silos
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Great place to work for
Sr. IT Manager - Enterprise Infrastructure (Current Employee) –  Toronto, ON10 July 2017
Been here for more than 12 years and never had a boring day. Management is great and listens to you. Every employee that has a valuable input and appreciated.
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Environement agréable, salaire non compétitif
Adjoint Actuariel Principal (Current Employee) –  Montréal, QC26 June 2017
Malgré la possibilité de maintenir un équilibre entre la vie professionnelle et personnelle, les salaires sont trop bas, et les augmentations au cours des trois dernières années lamentables.
Pros
Sécurité, autonomie
Cons
Salaire, possibilité d'avancement
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Great place to work for part time students
Client Services Provider (Current Employee) –  Mississauga, ON20 June 2017
Good job overall , however poor management and not enough hours. Started off last year getting 30+ hours a week, now i am only getting 10. They also change management too, often, hard to work around.
Pros
good pay
Cons
not enough hours, poor management
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Great place to work at
Gestionnaire de dossiers, capacités (Current Employee) –  Montréal, QC17 June 2017
Best place I ever worked
Great work life balance
I recommend
This place yo anyone who is looking for cool workplace

Management is respectful and recognize your efforts. Provides proper tools and training
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Face of Morneau Shepell
Manager (Former Employee) –  Toronto15 May 2017
A company that makes efforts to be on the cutting edge and has developed worthwhile initiatives to clients and customers. However, programs are developed and rolled out before logistics or resources are in place - often because an organizational customer has placed a demand for the program. This has resulted on stress of Morneau employees who are trying to deliver the service or build the platform for it and has generally resulted in complaints from clients and and breakdown in delivery. Excellent talent across the company. Encouragement, morale and respect between employees on the front lines (not management). Good benefits. Poor wages, below industry standards. Emphasis is on profit. Employee morale is low.

Micromanagement and hierarchical management style. Aggressive. Lack of transparency from middle management up. Consistent failure to acknowledge contributors to committees or projects, generally endorsing only certain people. Opportunities are limited - under argument of restructuring they often demote or shift people into positions that are not qualified or displace people to move someone else into that position. Very high turnover rate.
Pros
Talent across departments, comradery and support from peers, good benefits
Cons
Hierarchical management style, Micro-management, engagement is supposed to be critical but management doesn't acknowledge the contributions of people, Revenue and profit margin is the priority, upselling is pushed, raises have been only 1 to 2% max
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Endroit productif
Bilingual Client Care representative (Former Employee) –  Ottawa, ON27 April 2017
Environnement productif, bon endroit pour travailler
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Productive place to work
Short Term Disabilty Case Manager (Current Employee) –  Mississauga, ON27 April 2017
Flexible work environment able to work from home. and management that listens to concerns. Good people to work with. I really have nothing else to share
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Productive and fun workplace
Bilingual Client Care Representative (EFAP) (Current Employee) –  Montréal, QC10 April 2017
The culture of this company is great and everyone I work with isvery kind and helpful. The only issue I have is that, being a call center environment, it is a bit difficult to get noticed even after a year of being a great rep.
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productive, enriching and fun
Marketing Co-op Student (Former Employee) –  Toronto, ON22 February 2017
MS is a great place to work. Friendly and helpful staff and concerned management.

People are willing to help you get settled in and help clarify grey areas you may be having
Pros
flexible work hours
Cons
none
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Halifax Location is racist
Pension Analyst (Former Employee) –  Halifax, NS20 February 2017
Very poor managment. They don't even know the job themselves and treat employees with favor-ism. dont bring up issues to managment because they back stab you. If you hang out with them they might end up liking you.
Pros
Free food sometimes
Cons
Weak Training process basicaly you are on your own. Good Luck!
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Amazing company
case manager (Current Employee) –  mississauga1 February 2017
I enjoy my job, team and my company

One of the best companies

I am very lucky to have great colleagues and managers

The job is very rewarding and we work together as a team
Pros
work from home
Cons
none
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Work like a dog, underpaid
Senior Analyst (Current Employee) –  Toronto1 February 2017
I have worked at Morneau for over 4 year, I did not go voluntarily it was part of the Mercer buyout. The environment is very toxic, management does not care unless there is money involved. I work like a dog, for little pay and they don't listen when you tell them there is a problem. They are understaffed, so that mean extra work and they don't expect delay in deliverables even though you are working extra.
Pros
Flex hours
Cons
Long hours, low pay, awful management
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Friendly work culture.
Sr. QA Analyst (Former Employee) –  Toronto, ON18 January 2017
It was a good working space with friendly staff and very friendly management. A typical day would involve us having a scrum meeting in the morning to delegate tasks and then we would get to work
Pros
no micro-management
Cons
poor management
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Good place to work
Billings (Benefits) Administrator (Former Employee) –  Toronto, ON23 December 2016
It was a good experience supporting billing, invoicing , reporting and supporting all operations involved. Also taking actions with collections; in coordination with consultants; following established procedures.
Pros
Sharing the job
Cons
When stuffing machines break down.
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it could be worst
Sale Associate (Former Employee) –  Toronto, ON22 December 2016
nothing to say about the company. need to learn how to keep valuable employees. typical day at work 9 to 5. the most enjoyable is the employees. Management giving out a lot of work.
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The company needs to practice what it preaches ! Horrible place.
A little of everything (Current Employee) –  Toronto, ON7 December 2016
I have been with Morneau Shepell for three years .There is a severe disconnect throughout the organization from the the top right to the bottom. Your forced to do several jobs at once with no compensation or even a "thank you, good job," I'm on my second stress leave in three years because this company doesn't care about there employees they keep pushing you and pushing you until you either break or quit.
Pros
Got nothing
Cons
Stressful working conditions, to many non qualified mangers barking out orders and you have no say. Poor salary.
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Overall rating

3.1
Based on 157 reviews
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Ratings by category

Work/Life Balance
3.0
Salary/Benefits
3.0
Job Security/Advancement
2.6
Management
2.6
Culture
2.8