Moraine Lake Lodge is a great friendly work environment with breath-taking scenery.
Room Attendant Team Lead (Current Employee), Lake Louise, AB – August 12, 2012
Pros: free outdoor activities like canoeing, horse back riding, water rafting. free ride for the calgary stampede, and recreation activities (tennis, baseball, softball, yoga, gym).
Cons: very secluded area
- I start my day by getting the Daily Room Status Report from Front Desk and assign team members to clean certain amount of rooms. We are using walky talky to communicate within our housekeeping department. Whenever each team member finishes his/her room, he/she will update me over the walky talky, then i will go to inspect the rooms to make sure they meet the expectation and standards of Moraine Lake Lodge. After that I will confirm to the Front Desk for which rooms I have checked. I also have to make sure that all Departure rooms have to be done before check-in time. - I have learnt a lot of how to become a good team lead. I always keep up as role model with good performance.I've gained my patient and emotional intelligent skills which are very helpful to motivate the team as well as avoiding conflicts due language barrier and misunderstanding. - The management gives great care for their staffs. If there is an issue, the staffs can come and talk to them about it with their professional hospitality. -We have such a diverse and friendly workplaces. Everyone comes from different cities, countries. They look after and support each other and have a lot of fun when we have time off. - In my opinion, the hardest part of this job is to keep all team members up to one standard level because each individual has different drive and passion. So as a team lead, I think I should try to understand what is each team member's needs, drive, strength and weakness in order to motivate or couching them. - I love to work at Moraine Lake Lodge because of the beautiful people and landscapes surround me.