CSR - Customer Service Representative (Former Employee) – Victoria, BC – 17 January 2018
I had to leave this place due to feeling like I was losing my soul. Pressure from US parent company to give online payday loans to anyone and everyone as long as the computer said yes... even when against Canadian Law.
Customer Service Representative (Current Employee) – Prince George, BC – 4 January 2018
there are three stores to work at for money mart and i have now the opportunity to work at both. there are a lot of differences between all three stores. i enjoy the customers and again meeting new people and working with the girls at money mart. it has taught me a lot.
Customer Service Representative (Former Employee) – Regina, SK – 19 December 2017
There is no job security.They just terminate me during my 7 month pregancy without any notice and just for entry level mistake which i did and accepted . Manager was oweful. they didn't even support you in this kind of situation. They were just watching like a show.
Customer Service Representative (Former Employee) – North York, ON – 27 October 2017
You work like a slave. The management tries to convince you that you are doing a good deed when in fact you are not. The dm's use intimidation techniques to make managers meet sales targets. The dm's and some managers are nasty and gossip behind people's back. 80% of customers are rude even though you try your best to help them. I liked going home and the experience. Not worth the pay. The organizational structure doesn't work. CA is the most useless department there.
Supportuve Management; Opportunity to innovate and learn
New Product Accounting Analyst (Current Employee) – Victoria, BC – 21 October 2017
Great place to start an accounting career. Not much room to advance at this time as the company is changing its business strategy. Little communication to help employees understand how they fit into the strategic plan. There is no sense of security at this time.
The best benefit is the tuition program, they will fully sponsor your education.
good and very well trained in financial department
Customer Service Representative (Former Employee) – Edmonton, AB – 11 October 2017
I learnt a lot from company they train employees in a variety of departments from front customer service to many other areas of the company. I enjoyed the benefits and people I worked with I would recommend working here if your interest is in customer service and finance.
CSR (Former Employee) – Belleville, ON – 2 October 2017
I worked for this company for 2 years. The most disheveling 2 years of my career thus far. The managers gossip too much,and give you unnecessary write ups for doing things that they do as well. The shifts are never given out fairly. If your manager doesn't like you , then you work close shifts everyday or you get mid shifts and weekend shifts only. The district managers are like puppets and all they really care about are the numbers and sales. The customers were sweet. That's the only thing i miss, the customers.
Customer Service, open and close store (Former Employee) – Fort McMurray, AB – 26 September 2017
Working for money mart was a great way to expand my customer service skills and build personal relationships to better serve the community, I enjoyed working for the company made friends and build relationships.