MONEY MART Employer Reviews

It can be a great place to work, however,there is alot of time that you work by yourself for long hours.

A typical day for me would be doing collection calls, doing lapsed calls and even doing audits. I learned about doing manager audits, and with these, I learned to be detail oriented. My managers are very understandable,especially with my situation with babysitting, they taught me things that only managers should know and I think that is good because – more... even though I am just a customer service representative but I have the knowledge of a manager and I think for me that is very important tool to success. My co-workers are very good too and we all share duties each day. But the thing I like the most is we share this aggressiveness of making our store to be on top. To gather as much customers as we can, and not to have more collection calls, because the lesser the calls the more revenue of our store. The hardest part of the job would be dealing with very rude customers. I managed to stay calm and somehow I do not have any incidents where I have to call the police or even close the door. I tend to calm customers down every time I know that they are very irate and especially when doing collection calls. The most enjoyable part of the job would be I work alone. The only time I see someone is when I am done for the day and I will transfer my money to the next person. Either a manager or another customer service representative. – less

No work/life balance, always understaffed, you'll work your butt off and never be appreciated for it. Constant turnover at head office. Terrible place to work.

Money Mart managers pick favourites and they are given all the opportunities. Staff with health or family issues are treated poorly. During my time there the accounting department went from good managers to ones that had no HR skills and the morale was awful. Don't work here unless you are desperate. There is a revolving door at the entrance which should – more... be a clue to Money Mart's hiring practises. – less

Deal with diverse group of people, great life experience, learn many things about cash handling

MM takes very good care of us..Quite secure worry about our safety..Training on all parts of our work required..We get to meet new people each day, and help them with arising costs of bills each day.The job is what we make of it daily..Mistakes can be easily made but I strive to do my best..Management is always there to help also other co-workers

It varies sometimes it's very busy and sometimes we get a very slow day. I developed my computer skill and my interpersonal skills and most especially my customer service skills. Management are very helpful. The coworkers are excellent workers. The shifts vary and the fact that I get to meet alot of eople I enjoyed every bit of the job.

Interesting job, but not treated well or valued as an employee. Training is confusing, and expectations are high. Shifts are long without breaks, and apparently if you don't have children it is expected that you work all evenings and weekends. Not a very morally in tact establishment, and labour laws are definitely not followed here.

Teaches you solving skills when it comes to customer disputes and conflicts.

Employees were very welcoming and always ready to lend a hand and teach you new things on how to get the job done faster.

Disadvantages depending on the location you would work. dealing with irate customers on a regular basis.

Cheque cashing, payday loans. Limited advancement opportunities. Short-shifting.

It was a good experience to work with MM. I learned a lot that how to treat a difficult client in a tough situation. My Co- workers were very kind and helpfull. I will wish to work again with company.

Very repetitive, I have developed a lot of skills such as customer relations, management and how to deal with stress appropriately.
Most manager's are easy to work with.
the co-works are great people to get along with, always willing to lend you a hand.
Ensuring to meet company target's, Finding the extra time needed as a manager to keep the branch – more... running smoothly.
Developing customer relations. – less

Researching was a lot of fun, but the rewards were little. Hardest part of the job was working late and then re-opening early next morning.

It was OK to work because it was a nice place and working with different kind of environmental

It was a fast paced environment and challenging work at time. I also worked with people from different cultures, which was a positive learning experience.

I enjoyed working with money mart and is willing to go back at a later date.

This job involved alot of responibilty, handling large amounts of cash.
The hardest part of this job was balancing cash, cheques and totals at the end of the day.The most enjoyable part of this job was the people I worked with.

I've worked almost 3 years for this company. It's a horrible place to work for. Very stressful and very bad management. They treat they employees very badly. It has a bad reputation as being a bad workplace. People told me about this right after I got hired. I wish I knew before. They fire people all the time in order to hire new people. That is why – more... they have so many job ads. They have had the same positions advertised for the whole year. Don't waste your time! It's not worth it. Not for that stress. – less

Awesome work place days were cool and always something to do and loved the fast paste days as well. handled alot of cash and loved working with my team

Working for Money Mart was a fun experience in which i learned how to deal with the most difficult and irate customers. Having a strong self confidence and a strong mind to take insults and negativity from customers is what gets you through the day. I learned a lot about managing safe and staff, as it was my first lead position. management was great, – more... had the opportunity to work in other locations and learn from their experiences. My co-works were the best, worked very well with one another. the hardest part about money mart was leaving. – less