Risk (Former Employee) – Toronto, Ontario – 11 June 2013
High turn over with staff not replaced and work pushed to already over worked employees. No rewards for hard work. Low base pay and managers in keeping with thier budget give no raises. More and more work pushed with no overtime. Management is invisible and don't know how to manage or know job. Managers appointed by the Peter Principle and what director you are kissing up to. A lot of bullying, demeaning behaviour by managers to employees. Managers lie to their superiors and throw employees under the bus. A constant witch hunt! Director's VP's - open your eyes to beyond the deflecting of your managers.
Many friendly workers that are at low pay bands and they are on subway line.
IB Sales Representative (Current Employee) – Toronto, ON – 7 June 2017
To survive at Moneris you need to be willing to devote much of your energy to playing office politics. Management looks out for themselves and not the employees. Inside Sales department focuses on achieving revenue targets and not customer experience, therefore customers are gouged on fees and rates so sales targets can be achieved. It is common practice amongst the IB Sales Representatives to game the system in their favor as unethical practices are encouraged by team managers,
Directly on TTC subway line (Islington subway stop).
Management needs to be more realistic in its revenue expectations.
Inside Sales Representative (Former Employee) – Toronto, ON – 21 March 2017
Company has great image in industry and going in an exciting direction. Compensation is good if you work hard. Cause for applause allows for rewarding of peers. Lots of sales incentives, contests and appreciation lunches.
Financial Analyst - Settlement (Former Employee) – Toronto, ON – 4 March 2017
Training is not provided formally, questions are discouraged, and things are taught once! If you ask the same question again, then you are incompetent. Workplace culture involves a lot of rumors (the overwhelming majority of employees are women) and deceitful chit chat. Management has closed door policy, and does not have time to respond to pay checks requests or e-mails. Even customers find it extremely hard to get hold on someone to help with emergencies.
Manager (Former Employee) – Toronto, ON – 20 July 2016
There isn't a typical day as it is generally filled with meetings and moving priorities. There are many great people which will help you through your challenges but it is pertinent to build relationships amongst your peers in order to succeed.
Bilingual Channel Boarding Representative (Current Employee) – 3300 Bloor Street West – 15 July 2016
• Processed requests for debit/credit terminals from new and existing clients throughout North America. • Established rapport and maintained client relationships and communication with key sales channels (ISO/ISC offices) and with cross-functional internal groups. • Provided a high level of customer service while managing inquiries regarding the boarding process. • Achieved and exceeded performance expectations by meeting daily, weekly and monthly input targets.
* I learned a lot about the payment processing industry. * Poor management skill. * Co-workers were nice and very helpful. * The hardest part of the job is that the company does not provide enough training in order to do the job properly. * Most enjoyable part of the job was the culture.