Pros: benefits, co-workers, and oppurtunites for free stuff
Cons: stress level, life/work balance, and shift bids
This company does have some advantages, because they are small company. However, like all call center it is not a family oriented environment. The hardest part of the job is the customer's being frustrated and screaming at you all the time. However, the best part of the job is the people that you will work with! They are some of the greatest people!