Mogo is a next-generation consumer finance company whose goal is to become the Amazon.com of the industry by leveraging technology, embracing transparency and delivering an amazing customer experience. Are you a people-person? Do you love teamwork and frequently encourage high fives? If so, you might be the person we’re looking for.
The Retail Sales Manager will be a strong team player with the innate ability to establish store priorities and solve problems using logic and strong communication skills. But you won’t stop there - you will also foster a positive team atmosphere that is supportive, collaborative and of course FUN! You will coach, lead and motivate individuals to meet store objectives with a view to the overall “big picture” of corporate strategy. The Retail Sales Manager will use those people skills to build strong relationships with customers and provide an exceptional customer experience – and when we say exceptional, we mean through-the-roof, sky’s-the-limit, to-infinity-and-beyond AWESOME!
OUR IDEAL CANDIDATE:
- Experience working in a related industry such as consumer banking, lending or other financial services firm.
- 3-5 years of experience managing a retail outlet while working on the retail floor alongside customer service staff.
- 3-5 years experience managing customer service staff, including hiring, training, coaching and reviewing performance.
- 3-5 years of experience with administrative tasks related to store management, including daily audits, store maintenance and staff scheduling.
- Demonstrated history and commitment to customer service excellence.
- Track record of adhering to organizational policies and procedures.
- Understanding of Mogo, the industry and key competitors.
- Exceptional verbal and written communication skills in English.
- Proven experience motivating colleagues to exceed performance benchmarks or quotas.
- Ability to thrive in a fast paced, dynamic environment.
- Friendly and professional demeanor.
Please send cover letter and resume to careers at mogo.ca with “Surrey Retail Sales Manager” in the subject line.
So far, Mogo has changed the game for short-term loans and now we’re blowing up the credit card world with our new Mogo Prepaid Visa...