Jr. Collection Officer (Former Employee) – Mississauga, Ontario – 14 May 2012
It was a great place to get started in my career. I learned a lot about management, hot to talk to people, and most important communicate. Hardest part of the job is talking irate clients. Once you get the hang of it, it becomes very enjoyable.
Collection Officer (Former Employee) – Mississauga, ON – 13 February 2014
I worked at 2 other agencies and I had more support from management at MJR than the other 2 places combined. They were clear on what they expected from me and gave me good feedback. The staff were helpful and made me feel like part of the team. At first I was a dialer until I got my license (about 2 weeks). Dialing is boring, but you learn the basics. Collections can be stressful but I was able to get bonus in my second month and my targets have been reasonable so I can earn bonus every month.