Mitel Employee Reviews

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this company is self absorbed
Senior Facilitating Instructor (Former Employee) –  Ottawa, ON3 October 2017
If you are thinking about a job with this company then think again.
they only care about their bottom line and you aren't on that list.
if you are on salary expect to work over 70 hours a week.

forget about a personal life.
they own you.
Pros
there aren't any
Cons
read the review
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Most of people there wait for retirement.
Software developer (Former Employee) –  Ottawa, ON20 July 2017
Company have seen a better days. High turnover. Low salaries (lower than average in industry). No defined software development process.

Middle management is mostly pushing, therefore constant scope creeps. People are different from department to department. Some teams look like retirement house. Some teams are really enjoyable to work with. However, overall atmosphere is quite depressing.

After working there for 2 years I found much better job.
Pros
Good work / life balance
Cons
Low salary, depressing environment, no job security, no software development process, weak management
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nice team and good benefits
Junior Web Developer (Former Employee) –  Kanata, ON25 April 2017
I was in a team of 2 developers in charge of developing a Web app. This is a big company with less work pressure. They have coffee for 60 per month and restaurant in base floor
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Good place to work, less pay,not family oriented.
RMAT REMOTE ACESS TECHNICIAN (Former Employee) –  Ottawa, ON27 January 2017
Shift work in itself is challenging but allows more work to be done. Good place to learn and advance with technology. The management does not easily trust workers. However there are many great opportunities to help customers daily and very rewarding.
Pros
great position to help customers in service an moves add and changes.
Cons
Distant relationship with management.
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Technology is not cutting edge.
Support Engineer (Current Employee) –  Ottawa, ON27 April 2016
Pay is below the average and not keeping up the industry. Working environment is good but expected to work long hours with no compensation.
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I Learned everything about telEphony when I was with MItel Corporation.
Course Development for installation (Former Employee) –  Ottawa Canada18 July 2015
I instructed around the world. Notably: Pakistan, Hong Kong, India, China, Kenya, England( British Telecoms), Whales, and many more countries. I selected 60 agents from international countries, which place Mitel on the map as a viable company.
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Uneven
Several Management Positions (Former Employee) –  Kanata, ON28 May 2015
Went through several CEOs during my time including one who was there twice. Very inconsistent approach. Many layoffs.
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They have no clearity on furture progress
System Administrator (Current Employee) –  ottawa17 April 2014
No clarity and no proper communication
They have no clearity on furture progress
Not a great place to work
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Okay workplace
Design Integration (Former Employee) –  Ottawa, ON7 January 2013
I have not learned much at the place.
Coworkers were very nice.
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good learning expereince as new grad
hardware designer (Former Employee) –  Ottawa, ON19 November 2012
interest work dynamic
start up enviornment with long working hours
Pros
lot of new interest project
Cons
limited career growth
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Spiralling downwards
Sales (Former Employee) –  Ottawa10 October 2012
Be warned the future is not positive for this company. The past few years have been tough for the company and there is no growth and product direction is lacking. Management's response is always to cut costs and keep doing the same old things - internal support services are either non-existent or outsourced to poor providers. Predict it won't be around within 3-5 years.
Cons
job security non- existent, vision less management
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Mitel has laid off 400 employees within the last two years!
Accountant (Former Employee) –  Kanata27 August 2012
Mitel has laid off almost 400 employees within the last two years. There is no job security when its continuously laying employees off. The work/life balance is great because of flexiblity that is the only positive with working at Mitel!
Pros
flexibility
Cons
no job security
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Very uncertain future
Sales engineer (Former Employee) –  Ottawa8 August 2012
Mitel has a great history but an uncertain future and anyone joining will need to keep the resume up to date. The quality of the individuals there is great and there is a great sense of team but the senior management has little regard for efforts when budget cuts come down - which they do on a regular (quarterly basis). The market segment is dominated by some very large competitors and there is very little room for Mitel as a niceh player. Internal processes and teams have been cut to skeleton levels and quality of services to employees to support doing good work is below minimal.
Pros
good work colleagues
Cons
long term future, cost cutting gone mad
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People are Great - Work as Teams
Bid Specialist / Project Coordinator (Current Employee) –  Kanata, ON31 May 2012
The people at Mitel are hardworking and they work as a team to reach their ultimate goal. You are not micro managed. You are given a task to complete that you alone are accountable for.
Pros
great work environment
Cons
job security - low moral
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Overall rating

3.1
Based on 68 reviews
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3.2
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