Copier and phone technical support specialist
Mitech Business Systems - Cranbrook, BC

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COPIER/PHONE Technical support specialist

Job Summary:

This is a position for a hardworking and dynamic individual interested in the highly technical field of Copier and Business Phone technical support.

Mitech Business Systems is looking for a person who has a computer/networking related background and or previous copier or Business phone systems service skills.

A candidate must be willing to travel in the East Kootenay and West Kootenay areas during the course of your duties. These duties are mainly but not limited to copier and phone systems support, some duties may involve assisting in other parts of our organization as needed.

Heavy lifting is required in certain aspects of the job, you must be able bodied.

A candidate must be willing to travel to different parts of Canada or the United States in regards to training.

Major Responsibilities:

Assist in design and implementation of new equipment.
Analyze copier/printer and phone equipment and determine the best solutions to problems
Perform routine maintenance
Provide technical support to our clients in person and on the phone
Keep up to date with training and trends
Work under the direction of our lead technical support specialists

Key Qualifications:

Your application should have your qualifications listed in regards to copier or computer related background.

Special consideration will be given to candidates with the following experience and background:

1. Grade 12 or higher education.
2. Copier repair and support.
3. Business Phone repair and support
4. Computer related qualifications (A+, Net+, Convergence +, etc.)
5. Networking experience

You must also have:

Excellent verbal and written communication skills with the ability to clearly and effectively communicate detailed technical information.

Excellent interpersonal skills with the ability to establish and maintain effective working relationships with our clients and our staff.

The ability to work independently and cooperatively with others in a team environment under time constraints and deadlines

To be able to work flexible hours be on call and to travel to different parts of our territories.
Be ready and able to lift heavy items

To be able to handle multiple duties as set out by Management.

Only short listed candidates will be contacted for this position and will be elevated to the interview process.

Please send your Resume in MS Word or PDF formats.


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