Cons: unhelpful staff/management, very limited training, bad location, low pay
It's a very shady company. For starters, I was told I had the job two hours before my first shift started, so I was late (the building is in the middle of nowhere. You have to ride the subway to Downsview then wait for an infrequent bus, then walk for twenty minutes). The "training" was a powerpoint presentation. There was no hands-on training because none of the computers in the training room were equipped with the program/phone system you use for the job.
They're purposefully ambiguous and misleading about what the job entails (you're making outbound sales calls) cause they know no one will take the trip down there for it. The pay is minimum wage - so you might as well work in a fast-food restaurant or a retail store (I've worked at both and it's much more enjoyable). Everyone there is incredibly miserable, unhelpful and rude because it's such a depressing place to work and they all probably hate what their lives have become. I worked at McDonald's in high school and this was honestly a downgrade from that. I know that sometimes you're hurting for money but honestly it's much more enjoyable to work in fast-food or retail.
Oh also, if you ask any questions about your job prepare to get yelled at. All of management has a chip on their shoulder (probably cause you need to really hate your life to work there long enough to become a manager) and use the "I CAN GET SOMEONE ELSE TO REPLACE YOU IF YOU CAN'T HANDLE IT" attitude like they're Abby Lee Miller from Dance Moms. By the way, the "I CAN GET SOMEONE ELSE" line only works if the job isn't the worst job imaginable.