it was fun working at Minacs
Desktop Support Technician (Former Employee) – Mississauga, ON – February 18, 2016
i loved the way i got expose to every Technology at Minacs. An elegant customer service system for dealing with inbound ticket requests from most channels, phone,chat-and In Person
Working at Minacs has been a great learning experience. Made me focus on my soft skills especially when dealing with frustrated customers. An average day at Minacs is "something new everyday". No two customers are the same and it is always fun to resolve their issues over a phone call.
Our supervisors and team leaders makes sure that they hold their end of the bargain (in terms of giving us commissions , bonuses and appreciating us for achieving highest customer satisfaction surveys) if we hold our end, which at the end of the day is a win-win for both of us and obviously for the company as well.