Overall good for short-term employment
Customer Service Associate (Current Employee) – Chatham, ON – 14 October 2015
Overall experience with this company has been average. They have wonderful employees to work with, and offer great benefits and incentives for job referrals, however they do not have the best time management for working with staff in regards to home life, emergencies, and other responsibilities.
Currently been working with them for an ongoing issue and have yet to receive an answer from management. This discourages myself, my family, and other employees who are aware of the situation. In my case they have shown no empathy towards this situation and are more focused on making money than ensuring employee safety.
They also have issues with scheduling. Many employees receive incorrect schedules and must make emergency/last minute arrangements to ensure their family is taken care of, rather than the scheduling department resolving the issue as it should have been.
I will state that they are fantastic people in general, however there is lots of room for improvement.
Dress down days, recruitement incentives
long hours, bad scheduling, inability to return phone calls/emails in timely manner