Basic Level Adjudicator - Contract
Millennium1 Solutions - Orangeville, ON

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Position: Adjudicator

Position Status: Contract, Full Time

Hours of Work: Monday to Friday, 8:00am to 4:00pm

Location: 695 Riddell Road, Orangeville

Position Overview:

To adjudicate/process applications on a specific client claims processing system while maintaining departmental and client satisfaction as outlined in a Service Level Agreement pertaining to policies and procedures, turnaround time and quality of processing.

Responsibilities:

  • Adjudicating application processes which require data entry and decision-making functions
  • Demonstrate good judgment and confidence with respect to adjudication decisions
  • Must reach and maintain departmental accuracy goals in the given time schedules- 98% accuracy level is the mandate
  • Reaching and maintaining hourly production targets set forth by the Manager of Operations in the given time schedules
  • Strong understanding of processing type within department
  • Accurate record keeping relating to production tracking and client questioning
  • Client interaction for gaining knowledge on specific jobs as required
  • Awareness and reporting of Health and Safety concerns
  • Work in a co-operative, courteous and supportive manner with client, peers and Management and lead by example in the areas of quality and confidentiality
  • Adhere to all company and client policies and confidentiality agreements
  • Other duties as directed by Supervisor/Manager of Operations

Requirements:

  • Flexibility to work days, evenings and weekends as needed for peak processing
  • Minimum key speed of 8,000 keystrokes per hour with accuracy rate of 98.0%
  • Experience/aptitude for computers
  • Strong reading and writing skills
  • Dependable and dedicated, with strong work ethic
  • Ability to perform under stressful conditions such as directional changes, tight deadlines and limited resources
  • Good problem solving and researching skills
  • Ability to multi-task
  • Ability to work patiently and effectively with multiple team deadlines and structures

Special Requirements: Criminal and Credit check

Please apply through our website: https://workforcenow.adp.com/jobs/apply/posting.html?client=MPGI&jobId=16181&lang=en_CA

We thank all applicants for their interest, but only candidates selected to move forward in the hiring process will be contacted.

Millennium1 Solutions is an equal opportunity employer.


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