Waiter / Server (Former Employee) – Murrieta, CA 92563 – 28 July 2017
Was located in Rancho Mirage, the restaurant had many regulars and serving the loyal regulars was great. At the time the restaurant was under staffed. Learning to run a restaurant was key, Managing serving,orders, and seating new customers was at times hard.
RECEPTIONIST/ CLERICAL ASSISTANT (Current Employee) – Stone Mountain, GA – 3 February 2017
answering calls promptly, verifying security on each contact, answering questions asked, reducing the customers’ effort, treating every customer as a friend, escalate systematic problems, and find a solution for resolution.
Technician (Current Employee) – Palmdale, CA – 15 April 2012
Your typical day begins with calls usually stacked out in the queue, with callers generally angry and ready to yell at you. It continues through, in waves of calls, usually increasing in stupidity as the day progresses, until you stop caring and just answer questions as best you can. I learned how to network simple devices together, and expanded on my basic device tech support abilities. The co-workers are decent, and provide the only escape from the grind, and are really the only reason to stay. You only hear from management when they have something negative to say. The hardest part of the job is dealing with the sheer volume of stupid, for technical work that averages a much higher rate of pay. The most enjoyable part of the job is clocking out, and hoping that tomorrow begins the zombie apocalypse.