Senior Software Developer (contract) (Former Employee) – Ottawa, ON – 2 June 2015
I greatly enjoyed my time at Microsoft. The people there are top notch and technically brilliant. The company has great resources and very interesting technology. I was originally working with Microsoft Research which during my time there was shut down with no advanced warning. This seemed a bit too heavy handed. I was transferred to a product team and became the only person from my original group to retain employment. Less than a year later I was present for yet another reorg where all of the consultants (myself included) were let go. Chalk it up to good/bad luck. I would still not hesitate to recommend Microsoft as an employer.
Gold Partner Technical Services Coordinator (Former Employee) – Mississauga, ON – 12 May 2015
A typical day involved answering calls from Microsoft Gold Partners for both technical and non technical issues. Learned to resolve issue based on good business practice. Management encouraged thinking out of the box. Microsoft employees always available to assist when needed and contract workers always cooperated when their help was needed. The hardest part was resoling issues when third parties involved. The best part of the job was helping people with their issues.
Digital Community Manager - Partner (Current Employee) – Mississauga, ON – 30 March 2015
Good place to learn how companies work on a marketing standpoint. Not great in terms of getting mentorship and guidance as a contractor. would recommend to anyone who's innovative, a born leader and ready to compete against their fellow coworkers.
Great place to work that was 100% focused on providing top class customer service with exceptional store set up on a daily basis.
Store Manager (Former Employee) – Edmonton, AB – 26 March 2015
A great experience to open the second Microsoft Retail store in Canada from day one. The ability to do multiple 1 on 1's daily to invest in our associates was incredibly rewarding as the Leadership Team was able to promote ove 8 staff in my tenure at Microsoft.
Great people, company growing and changing for the better.
Program Manager (Former Employee) – Canada – 8 December 2014
Highly matrixed organization Microsoft Canada limited in its ability to function outside of Corps direction Great people, generally positive environment Growth targets difficult to sustain Limited room for promotion outside of Central regions
Customer Advocacy Manager (Former Employee) – Mississauga, ON – 28 October 2014
I was chosen as manager of a newly created queue called One Team. This entailed the ongoing task of creating and updating thirty-three templates that covered various scenarios and call generators, and responding to the clients and issues they represented. These templates became the response tools for Microsoft One team cases, and are currently being used as responses from Microsoft for Canada, the United States, and Great Britain. Recently they were translated to both Spanish and Portuguese for use in Latin America.
A good company trying to reinvent itself for the modern world
Software Design Engineer in Test II (Former Employee) – Redmond, WA – 18 August 2014
Day-to-day Microsoft is generally fun, though how much fun depends on the team you are working with. The company is slowly trying to reinvent itself for a modern world, and sometimes fails to grasp the basics necessary for this task.
The company is generally good to work for, but some times seems driven more by doing what's right for the stock price instead of what's right for the customer and the employee.