Business Group Administrator (Former Employee) – Brampton, ON – 19 April 2017
Great place to work, very flexible with work hours. Management is supportive and works with you to move forward with personal goals. The hardest part is keeping in contact have have a close work culture. The most enjoyable is the comraderie.
Distribution & Logistics Manager (Former Employee) – Mississauga, ON – 14 August 2015
Great place to work, met Bill Gates a number of times, co-workers were fun to work with, reviews were always a challenge, learned the meaning of hard work and invested a lot of hours, learne tecnical knowledge and I was very excited to work there.
Product Advisor and Community Development Captain (Current Employee) – Toronto, ON – 6 August 2015
Overall a fun place to work but poor management makes it not as enjoyable to stay. If it was better managed it would be a good place to work because it's a very laid back environment for a sales position.
Customer Service/Tech Support representative (Former Employee) – Kitchener, ON – 21 July 2015
Working at Microsoft was nice. I learned some good computer skills and how to process returns and reship orders. I also learned how to troubleshoot Windows 8 operating system. Management was nice, but they didn't always keep you in the loop because we were only temps. My co-workers were fun and enjoyable to be around. The hardest part of the job was dealing with angry customers. The most enjoyable part of the job was when I was able to help the angry customers and come up with solutions so they would be happy customers by the end of the phone call.
Senior Software Developer (contract) (Former Employee) – Ottawa, ON – 2 June 2015
I greatly enjoyed my time at Microsoft. The people there are top notch and technically brilliant. The company has great resources and very interesting technology. I was originally working with Microsoft Research which during my time there was shut down with no advanced warning. This seemed a bit too heavy handed. I was transferred to a product team and became the only person from my original group to retain employment. Less than a year later I was present for yet another reorg where all of the consultants (myself included) were let go. Chalk it up to good/bad luck. I would still not hesitate to recommend Microsoft as an employer.
Gold Partner Technical Services Coordinator (Former Employee) – Mississauga, ON – 12 May 2015
A typical day involved answering calls from Microsoft Gold Partners for both technical and non technical issues. Learned to resolve issue based on good business practice. Management encouraged thinking out of the box. Microsoft employees always available to assist when needed and contract workers always cooperated when their help was needed. The hardest part was resoling issues when third parties involved. The best part of the job was helping people with their issues.
Digital Community Manager - Partner (Current Employee) – Mississauga, ON – 30 March 2015
Good place to learn how companies work on a marketing standpoint. Not great in terms of getting mentorship and guidance as a contractor. would recommend to anyone who's innovative, a born leader and ready to compete against their fellow coworkers.
Great place to work that was 100% focused on providing top class customer service with exceptional store set up on a daily basis.
Store Manager (Former Employee) – Edmonton, AB – 26 March 2015
A great experience to open the second Microsoft Retail store in Canada from day one. The ability to do multiple 1 on 1's daily to invest in our associates was incredibly rewarding as the Leadership Team was able to promote ove 8 staff in my tenure at Microsoft.
Great people, company growing and changing for the better.
Program Manager (Former Employee) – Canada – 8 December 2014
Highly matrixed organization Microsoft Canada limited in its ability to function outside of Corps direction Great people, generally positive environment Growth targets difficult to sustain Limited room for promotion outside of Central regions
Customer Advocacy Manager (Former Employee) – Mississauga, ON – 28 October 2014
I was chosen as manager of a newly created queue called One Team. This entailed the ongoing task of creating and updating thirty-three templates that covered various scenarios and call generators, and responding to the clients and issues they represented. These templates became the response tools for Microsoft One team cases, and are currently being used as responses from Microsoft for Canada, the United States, and Great Britain. Recently they were translated to both Spanish and Portuguese for use in Latin America.