Gold Partner Technical Services Coordinator (Former Employee), Mississauga, ON – May 12, 2015
Pros: Working for Microsoft.
Cons: Short term contract.
A typical day involved answering calls from Microsoft Gold Partners for both technical and non technical issues. Learned to resolve issue based on good business practice. Management encouraged thinking out of the box. Microsoft employees always available to assist when needed and contract workers always cooperated when their help was needed. The hardest part was resoling issues when third parties involved. The best part of the job was helping people with their issues.