Microsoft Employee Reviews in Canada

Found 74 reviews matching the search
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Great company with great benefits
Cloud Sales Specialist - Western Canada (Current Employee) –  Vancouver, BCJune 5, 2014
cutting edge work in working with ISVs on adopting the Azure cloud platform
Pros
great benefits and very interesting work
Cons
complexity
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Microsoft
Helpdesk Technician (Former Employee) –  OttawaMay 13, 2014
Working for Microsoft was a challenge. We never had the proper tools to do the job. They would not provide us with the software they wanted us to support. We had to burn illegal copies ( Microsoft gave us the ok) yourself. Location was also an issue, cubicle farm as we called it.
Pros
direct connection to ms kb database, training from redmont techs
Cons
salary, lack of tools
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Microsoft
Customer Advocacy Manager (Former Employee) –  Mississauga, ONOctober 28, 2014
I was chosen as manager of a newly created queue called One Team. This entailed the ongoing task of creating and updating thirty-three templates that covered various scenarios and call generators, and responding to the clients and issues they represented.
These templates became the response tools for Microsoft One team cases, and are currently being used as responses from Microsoft for Canada, the United States, and Great Britain. Recently they were translated to both Spanish and Portuguese for use in Latin America.
Pros
great place to work
Cons
temporary position
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Great!
Sales Associate (Former Employee) –  Toronto, ONJuly 8, 2014
a typical day at work
what you learned
management
your co-workers
the hardest part of the job
the most enjoyable part of the job
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daily work
Associate (Former Employee) –  New GlasgowNovember 13, 2013
o Performed problem-solving and efficient troubleshooting skills in Microsoft Office and Outlook (All versions of Microsoft Office installation send/receive issue in outlook, outlook express and windows mail, update and upgrade office system etc.)
o Assisted customers synchronizing between outlook and mobile device using active sync
o Demonstrated knowledge and effective uses of Support Professional tools, applications, and operating systems by utilize the Knowledge Base Article, internet and internal application
o Demonstrated Support Professional skills by document case information into the Clarify and CAP system, utilized the intercom phone system, typing and verbal communication with front line support agent
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Contracts Are Not For Everybody
Bilingual Technical Support (Former Employee) –  Mississauga, OnFebruary 13, 2013
They are the most famous developers of software world wide. However the work life balance aspect to a corporation like this one lacks.
Pros
na
Cons
contract & lack of leadership
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Excellent
Senior Help Desk Analyst (Former Employee) –  Mississauga, ONOctober 20, 2014
Excellent working environment
Good benefits
Nice facilities
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Research
Researcher (Former Employee) –  Cairo, ONSeptember 10, 2014
I have witnessed a new launch for Microsoft New search engine , conducted a full survey for the new software.
Pros
short assignment
Cons
very little benifits
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Productive and fun work place
Inbound Customer Service (Former Employee) –  Toronto, ONAugust 19, 2014
this thought me multi tasking also and the management was effective in pushing for success.
Pros
fun job at times
Cons
irate customers
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First Canadian Job
Technical Support Specialist (Former Employee) –  Toronto, ONNovember 22, 2012
• Provided system administration and helpdesk support to include software and hardware installations, maintenance, upgrades, troubleshooting, user account administration, and support under stringent deadlines in a fast-paced.
• Dealing with customers regarding sales of computers, printers and extended warranties.
• HP lower/higher end printers, scanners, Design jets scanners (4200), Design jets (430, 450, 2500, 3500, 4000, 5000, and 5500).
• Hands on experience on all H.P Products i.e. Laptops, Desktops, printers, scanners Machines, plotters.
Handling day to day calls from customers and visit on site for repair.
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Productive
Product Advisor (Current Employee) –  Edmonton AlbertaMay 14, 2014
A typical day at work. learned to work with other people. that is all I have to say
Pros
free lunches
Cons
standing long hours
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24/7/365 prison.
C# Software Development Engineer (Former Employee) –  Redmond, WASeptember 9, 2013
On the other hand - If you are young, fast and single - great place to start your career.
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Game rooms, pool tables, and a fridge full of beers! (after 5 pm only)
IT Support Specialist (Former Employee) –  Mississauga, ONOctober 29, 2013
atypical day at work would include, receiving calls from home users to rectify their computer or PC issues. I learned how to probe and be patient in learning and understanding the customer needs. How to communicate resolutions to the presented problems in a simple vocab. co-workers were fun to work with. The hardest part of the job was the commute, as I was living a city away, none the less I was always there and on time.
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Great place to work
Software Engineer in Windows Server (Former Employee) –  Redmond, WAMarch 2, 2013
Overall I have practically all positive things to say about working Microsoft. Like any company, your happiness is greatly affected by your specific team's policies and people. I'd say the majority of people I worked with were happy and were great people.
Pros
encouragement to innovate, a certain degree of freedom to work on experimental projects
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Great culture. A large corporation with a start-up culture feel.
Program Manager (Former Employee) –  Vancouver, BCAugust 12, 2014
Typical day consists of researching new design ideas, discussing them with other PMs, and creating mockups to visualize ideas.

The most enjoyable part of the job was being able to put on multiple different hats and see the development of a feature from start to finish.
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A very big company
Software development engineer (Current Employee) –  Suzhou, ChinaSeptember 13, 2014
Microsoft is a very big company.

A big company can do many good things, but on the another hand, do things very slowly.
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great organized company, 5 star chef in the lobby great network
Senior Account Manager (Former Employee) –  mississauga, ONMay 15, 2012
learning new products and technology
amazing networking
company leading in their industry
large organization with lots of opportunities
wonderful environment
Pros
learning new products every day
Cons
to big to shine, it takes time
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Microsoft
IT Operations Consultant (Current Employee) –  Mississauga, ONMay 5, 2014
• Member of Microsoft’s lead Operations Consultant Team. Successfully lead the completion of eight large, multi-factorial and multi-million projects
• Developed strategic plans to initiate organic organizational maturity, improve governance and management of IT Operations around people, process and technology.
• Identified specific measures to establish automation and governance practices to reduce resource dependence and enhance ROI, per ITIL and other industry best practices per ITIL, PMI, ISO, COBIT, and CMMI
• Established people, process and technology roadmap to improve IT operations and embark cloud services. Created framework to grow IT operations consulting business within Canada, which increased number of engagements by +50%
• Analyzed and optimized team structures to support diversified IT Operations for dynamic organizations. Enhanced processes required to ensure high services availability and reliability. Ensured effective coordination between cross functional departments by breaking silos and introducing collaboration services to enhance communication and coordination
• Enhanced team members’ knowledge on ITIL, MOF and Microsoft technologies and executed internal training workshops. Exceeded customer expectations for all projects and engagements
• Managed multimillion business, infrastructure, technology and solution transformation projects to rollout Microsoft technologies such as hybrid/private/public cloud, Microsoft System center (SCCM, SCOM, SCSM), Cloud private/public, virtualization, AD, Exchange, O365, ITSM Tools, CRM-Dynamics, lync, TFS, FIM, SQL Server,
  more... Share Point, PKI, and Windows azure/server/desktops
• Exceeded customer expectations while working for Gov of Ontario (MTO, JTS, LTC, LAT, OCPC), Gov of Manitoba, Gov of Alberta, Gov of Saskatchewan, Gov of NB, Region of Niagara, Sask Energy, City of Vancouver, eHealth, Metrolinx, Vancouver Transit, ATCO, SUNCOR, EPCOR, Magna, Vale, Telus, Rogers, Peel Region Police, CIBC, RBC, Conexus Credit Union, Sunlife, Manulife, Stikeman, Loblaws and Blackberry,
  less
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Dealing with customers, placing their orders and helping them download their products.
Customer Service Agent (Former Employee) –  Kitchener, ONJuly 13, 2012
it was a very good company overall. Had great co-workers the pay was ok.
Pros
the shifts were pretty good
Cons
the mangement changed so the whole environment of the work changed.
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dynamic work place, challenging and fun environment
Channel Operations Manager (Former Employee) –  Meadowvale & Mississauga RoiadAugust 29, 2014
wonderful company to work for... dynamic, fast paced and challenging.
Pros
free coffee & subsidized lunch program
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Overall rating

4.2
Based on 2,297 reviews
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