Program Manager (Former Employee) – Redmond, WA – 6 September 2017
good working environment, was a good experience working in Microsoft, cross functional team interaction, was able to gain knowledge in different areas basically on the SCM, integration services and technology perspective.
Functional Analyst (Former Employee) – Redmond, WA – 16 August 2017
Microsoft is indeed the best place I have worked. Totally loved everything about them, the work, the culture, the environment. My team was moving to offshore and I had to move of the job as I couldn't relocate. I would love to go back to Microsoft.
Service Representative (Former Employee) – Mississauga, ON – 11 August 2017
On a daily basis we would receive anywhere from 30-50 calls from individuals having any problems with a Microsoft related product.
If the product was purchased directly from Microsoft they would receive free support and ensured a repair would be done. If the product was a COE product we would require a payment for the support. It was imperative to have strong customer service as most people who purchase a Microsoft product i.e. Windows do not purchase it directly from Microsoft.
Being a PFE at Microsoft can be a frustrating experience
Premier Field Engineer (Current Employee) – Montréal, QC – 20 June 2017
Microsoft is a whole lot more disorganized than I was expecting. Also there is very little training (if you think that you're going to learn all of the secret stuff that no one else knows... probably not).
PFE is also not very hands-on (the general consensus is that you don't touch the keyboard, you advise), also there isn't any design work... so maintaining your skills can be a challenge.
Business Group Administrator (Former Employee) – Brampton, ON – 19 April 2017
Great place to work, very flexible with work hours. Management is supportive and works with you to move forward with personal goals. The hardest part is keeping in contact have have a close work culture. The most enjoyable is the comraderie.
Worked through consulting firm and there is no recognization
Customer and Partner Advocacy Specialist (Former Employee) – Mississauga, ON – 2 March 2017
Working through consulting firm - nobody cares about personal growth, no matter how much one has achieved doing the job. After hiring, job requirement changed and management kept pushing what ever MS required to meet their goals compared to what position was advertised and hiring was done. Do not expect such big company to be so much off. Consulting firm does not recognize or pay attention to the work that is done by the candidates, no pay raise or proper guidance given. Sad to see Microsoft encouraging this kind of behavior.
Service Advisor (Former Employee) – Calgary, AB – 19 February 2017
Initially the job is exciting and you get to learn a lot of new things, but management is fairly horrible. The team you work with are very accepting and easy to get along with but depending on who you become friends with management has a strong bias and will negatively review you for it.
While they promote a Growth mindset work environment, only the staff in charge of training harbour it, managers believe they are above all and only promote growth in the people they like/favor. If you try to grow on your own, you tend to be shunned by management as they only want you to grow under there watchful eyes.
Don't get me wrong managers are nice people, they just don't know how to handle there positions well. They take any criticism as personal attacks and attempt to force you to believe their opinions are better then yours and you wont convince them otherwise.
hour lunches, learn about new tech before everyone else, Chill co-workers
poor management, low-no schedual flexibility for full-time.
Surface sales specialist (Former Employee) – Vancouver, BC – 7 February 2017
My job consisted of being sent to two best buy stores to promote and sell Microsoft products primarily surrounding the Microsoft surface pro and Microsoft surface. My job consisted of training and development of the staff of the best buy stores I was sent to as well as being able to sell independently without any management around to support me. I was responsible of getting a customer interested planting all of the necessary seeds and then passing it off to a best buy employee to finish the sale. I learned how to work on my own and be able to merchandise manage my own time and self and learn new selling techniques that would further benefit me in terms of building relationships with customers and believing in what I sell. I learned a lot about Microsoft software, operating system and the products itself. I built very good relationships with the district manager and territory manager of Microsoft itself. During this time I build excellent relationships with the staff that worked in Best Buy. The hardest part of my job was that repetitiveness of the job and not being able to do more then what I was there for. Otherwise the company and job itself was an amazing opportunity that taught me many things.