IT Resource Specialist (Former Employee), Burnaby, BC – July 17, 2012
This company has a great team, there are many things about this job that can be done better and if you are able to think outside the box, that will help. The hours are long, but there is always something to learn
My time in Microserve was an excellent experience through meeting new challenges and working with some great co workers. T
Team Lead, Hardware/Software Technician (Former Employee), Vancouver, British Columbia, Canada – January 9, 2013
Pros: company vehicle, travel expenses
Cons: 40 hour weeks
A general day would consist of Picking up Hardware equipment, meeting staff with schedule of the days work ie computer installations/troubleshooting, site details with locations/contacts and any additional tasks.
On arriving on site i am responsible for meeting with site contact and briefing them on the job in hand and creating a work plan which can – more... work well with the current staff. My team will then deployment new computers, adding software, connecting any peripheral devices and making sure client is happy when the job is complete. Most days we will have special requests to add Printers, extra Monitors, network config and training for the user.
I was hired ad hardware technician and was promoted to a Team Lead withing 5 months. I enjoyed working with some great all rounded working colleagues and learned alot in my experience. – less
Warehouse Associate (Former Employee), Victoria, BC – October 9, 2012
Nice Place to stop in between jobs, Nice People and relaxed(perhaps too relaxed) atmosphere make this a low stress place to come hang out and get paid. it's to your benefit to be a smoker as most of the staff waste 35% of the day away smoking outside.
Excellent learning experience, professional and quick paced office environment.
computer technician / team lead (Former Employee), Victoria, BC – September 14, 2012
Pros: great co-workers, many learning experiences, challenging.
Cons: extended time away from home. sometimes months at a time.
A typical day at Microserve started at 8:30 in the morning at various government offices throughout the Province of British Columbia. I was responsible for meeting with the officer manager to discuss the schedule for the hardware installations of the day. Special requests were also discussed and complied with during the process. After this meeting I – more... would sign-in with headquarters to let them know we would be starting the installation process. Once this was done the computer technicians would begin to install the computer hardware for the government office employee's. The hardware would typically take a full day depending on how large the job was. At the end of the day I was responsible for recording, destroying confidential information (contained on the harddrives) and shipping out government computers with their destroyed harddrives. Since this position required being able to travel I was also responsible to coordinating travel logistics for my team throughout the province. This included financing, rental cars and hotels.
My co-workers were a joy to work with. I enjoyed the team work involved with traveling, completing a work task and then returning home or continuing on to the next town to complete more assigned tasks. Management was great because we were in constant communication. Infact I learned how important communication with management is through working with Microserve. For example if there was an issue of any kind I was encouraged to call management to discuss my decision of what would be done to remedy the issue.
There were of course some challenges traveling with a group for an extended period of time. Sometimes people would get homesick and this would, at times, lead to some resigning. It was a challenge to find replacements from Victoria while out in a small town in the middle of British Columbia. Although with this being said I really did enjoy the various challenges that came up along the way.
Working at Microserve was fantastic. I learned a lot that I have brought with me in various other life scenarios both in and out of the worksite. – less
Receptionist (Former Employee), Burnaby, BC – June 27, 2012
Pros: great hours
Cons: cold office
It was a great place to work with great people and a very great environment. Typical day included sorting the mail that came in,answering a multi line switch board and patching thru to proper people, sorting the invoices and filing them accordingly. I would do a walk thru the office and order any necessary office and lunch room supplies. I learned how – more... to file and categorize invoices, data entry how to handle mail couriers. My co-workers were all really friendly and offered advice and helpful tips all the time. My favorite part of my job was ordering supplies from staples and organizing the office space. – less
Desktop Support / HelpDesk (Former Employee), Manhattan, NY – February 20, 2013
Pros: free lunches
The experience was good for me. Every day I was sent to different locations to service computers, Printers and other duties. I learnt new stuff from my co-workers. The ambiance was OK. The hardest part was when i had to face a very difficult issue and i had to figure it out in a short time. The most most enjoyable part was everybody get together on – more... Fridays in the conference room to discuss about everything and then, have a drink like a true family. – less