Excellent learning experience, professional and quick paced office environment.
Pros: great co-workers, many learning experiences, challenging.
Cons: extended time away from home. sometimes months at a time.
A typical day at Microserve started at 8:30 in the morning at various government offices throughout the Province of British Columbia. I was responsible for meeting with the officer manager to discuss the schedule for the hardware installations of the day. Special requests were also discussed and complied with during the process. After this meeting I would sign-in with headquarters to let them know we would be starting the installation process. Once this was done the computer technicians would begin to install the computer hardware for the government office employee's. The hardware would typically take a full day depending on how large the job was. At the end of the day I was responsible for recording, destroying confidential information (contained on the harddrives) and shipping out government computers with their destroyed harddrives. Since this position required being able to travel I was also responsible to coordinating travel logistics for my team throughout the province. This included financing, rental cars and hotels.
My co-workers were a joy to work with. I enjoyed the team work involved with traveling, completing a work task and then returning home or continuing on to the next town to complete more assigned tasks. Management was great because we were in constant communication. Infact I learned how important communication with management is through working with Microserve. For example if there was an issue of any kind I was encouraged to call management to discuss my decision of what would be done to remedy the issue.
There were of course some challenges traveling with – more... a group for an extended period of time. Sometimes people would get homesick and this would, at times, lead to some resigning. It was a challenge to find replacements from Victoria while out in a small town in the middle of British Columbia. Although with this being said I really did enjoy the various challenges that came up along the way.
Working at Microserve was fantastic. I learned a lot that I have brought with me in various other life scenarios both in and out of the worksite. – less