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Micros
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38 reviews

Micros Employer Reviews

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productive workplace
Customer Support Technician (Former Employee), Columbia, MDJune 30, 2014
fun place to work, great environment, provided technical support for micros clients.
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Resume Builder
Specialist (Current Employee), Columbia, MDJune 10, 2014
A good first job out of college. Lots of travel involved with no overtime. Upper management promises advancement but it rarely results in what you are looking for.
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Eh
Outside sales representative (Former Employee), San Diego, CAJune 6, 2014
Pros: you can be an under achiever here and get by
Horrible processes. No organized CRM. Not a green company. Lots of wasted paper.
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n.a
MSA Administrator (Current Employee), Needham, MAApril 20, 2014
Fast paced learning environment. Helpful corporate staff. Customer service opportunities
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Place to gain experience
Software Engineer (Current Employee), Solon, OHMarch 16, 2014
Opportunities to work on various projects and with many customers.
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some great employees, mediocre management
Implementation Specialist (Former Employee), Elk Grove Village, ILFebruary 3, 2014
Cons: bad raises--if any
lots of customer interaction. technical troubleshooting.
Learned to work on proprietary software.
Learned better work ethic but also not to question management decisions.
Management tended to never resolve issues with the behavior of some employees, especially in the area of rudeness and sexual harassment.
Hardest part was executing bad management choices. – more... Dealing with a DO- DON'T THINK attitude.
The best part was fixing customer's problems and being appreciated – less
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An Oracle DBA with over 15 years of experience providing technical support in all phases of SLDC managing RDBMS projects with a diverse and dynamic ca
Sr. Oracle DBA (Former Employee), Columbia, MDJanuary 27, 2014
• Migrated databases for the ORA-J and CVM-A applications using DataPump from Sun Solaris.
• Performed migrations of Oracle 10gR2 databases from LDOMs to Oracle 11gR2 on SPARC T3 Oracle machines or Exadata x2-2 Oracle machines located in the FDA data center.
• Used customized templates to create the target databases based on the Oracle components installed – more... in the source databases.
• Performed migrations as per FDA standards, regulations, security, policies and procedures.
• Used Citrix for connections to Exadata machines located in the data center.
• Worked with the Migration Team, their Team Leads and SAs.
• Coordinated the migrations with the Application Team and the Applications DBAs.
• Migrated databases from Sun Solaris using RMAN for large databases.
• Databse migrations were from Oracle 10g RAC to Oracle 11g RAC.
• Performed validation reports comparing the source and target databases. – less
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Excellent Customer Service
Customer Service Representative (Former Employee), Solon, OHJanuary 20, 2014
Pros: skip lunch
Assist stores and office calling in with technical issue’s regarding store equipment cash registers, printers, fax machines, etc.
Troubleshoot issue’s accordingly and get store back up to running status.
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MICROS
SYSTEMS SPECIALIST (Former Employee), Dallas, TXJanuary 2, 2014
Pros: independent work, local and national travel. was not limited to desk job.
Cons: hospitality industry hours made for long days, late nights and weekends "working".
My employment with MICROS began in the early 1980's when computers were new to everyone. I had the opportunity to learn about computers as they applied to my work with MICROS. They trained me in all aspects of my position. I became technically proficient and confident with my position as a programmer/installer working with Restaurant and Hotel clients. – more... I gathered information from the customer to customize their Point of Sale system then designed their system accordingly. I trained the entire staff and management team and provided system support after the system installation. – less
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Nice team
Sales Executive (Former Employee), Dayton, OHDecember 28, 2013
Good place to work. Great deal of travel but sales are high pressure and a lot of cold calling. Travel in bad weather encouraged. Good benefits though
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Very independant job
Lead Implementation Specialist (Former Employee), Columbia, MDDecember 19, 2013
I flew all over America and Canada installing computer networks and property management software in hotels and resorts.
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Very good employer who care about his employees.
Support Specialist (Former Employee), Columbia, MDDecember 17, 2013
Pros: excellent place to work.
Cons: contract basis.
I wish the job is permanent and not contract basis. I learned a lot from my supervisors whose doors are always open.
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Revolving Door
Customer Support Analyst (Former Employee), Columbia, MDDecember 3, 2013
Management was terrible. Training was terrible. Over all just a bad experience. Everyone in the customer support role was miserable and actively looking to get out. Run while you can.
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Nice place to work
Account manager (Former Employee), Johannesburg North, GPDecember 2, 2013
Pros: close to home
Cons: difficult clients at times
A typical day at work consisted of cold calling , prospecting and forecasting , liaising with project management and clients , assisting clients when there go "live" on site , problem solving , quotes , contracts and proposals , planning

I learnt about solution selling in hardware and software in the hospitality industry , project management , problem – more... solving

Management were not there all the time , we had to work independently but were they were there to assist when we needed them

Co- workers were great people , made some good friends

Hardest part of the job was dealing with difficult restaurant owners and technical issues and travel was extensive

Most enjoyable part of job was the flexibility to use my own initiative and learning about technology – less
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Best technology company to work for
Sr. Application Solution Specialist (Former Employee), Columbia, MDNovember 8, 2013
Pros: technology, training, people
Cons: turn over
Growth opportunities, education opportunities, and amazing mgmt. team
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Busy Environment
Electronics Technician I (Former Employee), Columbia, MDAugust 1, 2013
Pros: good experience, you could learn new stuff daily
Cons: management, buses did not go there, coworkers made things hard
Liked to work on the different POS units. I learned a lot about the basic of what a Electronics Tech should know how to do. The hardest part of the job was the way the bus would get you to the location. If you got a new driver they may not even go your way and you would have to walk about a mile to work.
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Good company
E-Business Implementation Product Specialist (Former Employee), Columbia, MDJune 28, 2013
Pros: work/life balance
Cons: compensation
Compensation is not competitive with the industry. Good company to work for if fresh out of college, but not for mid level professionals
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High turnover due to micro managing
HR Recruiter (Former Employee), Columbia, MDJune 4, 2013
Pros: location
Good people, poor ethics from highest leadership, high turnover due to micro managing and favorites
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Great place to gain experience
Technology Product Consultant (Current Employee), Columbia, MDApril 10, 2013
Pros: opportunities to travel
Cons: poor management, limited training
MICROS is a place where a person with great drive and independence can succeed. Because there is not a lot of formal training, in order to learn products, employees must be extremely motivated. For someone fresh out of college, it is a great place to gain technical experience, knowledge about modern technology, travel the country, and meet peers.
The – more... hardest part of the job is a lack of communication between departments, which results in frustration and miscommunication to the customer.
The most enjoyable part of the job is getting a chance to travel the country on different projects, meet and work with fellow graduates, interact closely with customers, and gain technical and presentation skills. – less
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Typical day at work
IT Technical Support (Former Employee), Columbia, MDApril 1, 2013
Pros: great pay, great customer service, great health care benefits
Cons: micro management terrible, no discounts, and hard to advance
Log into your station before your time is in. Sit at your desk, in your cubicle by yourself or with a co worker. Remote into workstations or servers and fix they interfaces or installed opera or and can do a print task assignment. Then you clock out and leave make sure you log off from your phone connection.