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32 reviews

Micros Employer Reviews

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some great employees, mediocre management
Implementation Specialist (Former Employee), Elk Grove Village, ILFebruary 3, 2014
Cons: bad raises--if any
lots of customer interaction. technical troubleshooting.
Learned to work on proprietary software.
Learned better work ethic but also not to question management decisions.
Management tended to never resolve issues with the behavior of some employees, especially in the area of rudeness and sexual harassment.
Hardest part was executing bad management choices. – more... Dealing with a DO- DON'T THINK attitude.
The best part was fixing customer's problems and being appreciated – less
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An Oracle DBA with over 15 years of experience providing technical support in all phases of SLDC managing RDBMS projects with a diverse and dynamic ca
Sr. Oracle DBA (Former Employee), Columbia, MDJanuary 27, 2014
• Migrated databases for the ORA-J and CVM-A applications using DataPump from Sun Solaris.
• Performed migrations of Oracle 10gR2 databases from LDOMs to Oracle 11gR2 on SPARC T3 Oracle machines or Exadata x2-2 Oracle machines located in the FDA data center.
• Used customized templates to create the target databases based on the Oracle components installed – more... in the source databases.
• Performed migrations as per FDA standards, regulations, security, policies and procedures.
• Used Citrix for connections to Exadata machines located in the data center.
• Worked with the Migration Team, their Team Leads and SAs.
• Coordinated the migrations with the Application Team and the Applications DBAs.
• Migrated databases from Sun Solaris using RMAN for large databases.
• Databse migrations were from Oracle 10g RAC to Oracle 11g RAC.
• Performed validation reports comparing the source and target databases. – less
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Excellent Customer Service
Customer Service Representative (Former Employee), Solon, OHJanuary 20, 2014
Pros: skip lunch
Assist stores and office calling in with technical issue’s regarding store equipment cash registers, printers, fax machines, etc.
Troubleshoot issue’s accordingly and get store back up to running status.
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MICROS
SYSTEMS SPECIALIST (Former Employee), Dallas, TXJanuary 2, 2014
Pros: independent work, local and national travel. was not limited to desk job.
Cons: hospitality industry hours made for long days, late nights and weekends "working".
My employment with MICROS began in the early 1980's when computers were new to everyone. I had the opportunity to learn about computers as they applied to my work with MICROS. They trained me in all aspects of my position. I became technically proficient and confident with my position as a programmer/installer working with Restaurant and Hotel clients. – more... I gathered information from the customer to customize their Point of Sale system then designed their system accordingly. I trained the entire staff and management team and provided system support after the system installation. – less
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Nice team
Sales Executive (Former Employee), Dayton, OHDecember 28, 2013
Good place to work. Great deal of travel but sales are high pressure and a lot of cold calling. Travel in bad weather encouraged. Good benefits though
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Very independant job
Lead Implementation Specialist (Former Employee), Columbia, MDDecember 19, 2013
I flew all over America and Canada installing computer networks and property management software in hotels and resorts.
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Very good employer who care about his employees.
Support Specialist (Former Employee), Columbia, MDDecember 17, 2013
Pros: excellent place to work.
Cons: contract basis.
I wish the job is permanent and not contract basis. I learned a lot from my supervisors whose doors are always open.
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Revolving Door
Customer Support Analyst (Former Employee), Columbia, MDDecember 3, 2013
Management was terrible. Training was terrible. Over all just a bad experience. Everyone in the customer support role was miserable and actively looking to get out. Run while you can.
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Nice place to work
Account manager (Former Employee), Johannesburg North, GPDecember 2, 2013
Pros: close to home
Cons: difficult clients at times
A typical day at work consisted of cold calling , prospecting and forecasting , liaising with project management and clients , assisting clients when there go "live" on site , problem solving , quotes , contracts and proposals , planning

I learnt about solution selling in hardware and software in the hospitality industry , project management , problem – more... solving

Management were not there all the time , we had to work independently but were they were there to assist when we needed them

Co- workers were great people , made some good friends

Hardest part of the job was dealing with difficult restaurant owners and technical issues and travel was extensive

Most enjoyable part of job was the flexibility to use my own initiative and learning about technology – less
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Best technology company to work for
Sr. Application Solution Specialist (Former Employee), Columbia, MDNovember 8, 2013
Pros: technology, training, people
Cons: turn over
Growth opportunities, education opportunities, and amazing mgmt. team
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Busy Environment
Electronics Technician I (Former Employee), Columbia, MDAugust 1, 2013
Pros: good experience, you could learn new stuff daily
Cons: management, buses did not go there, coworkers made things hard
Liked to work on the different POS units. I learned a lot about the basic of what a Electronics Tech should know how to do. The hardest part of the job was the way the bus would get you to the location. If you got a new driver they may not even go your way and you would have to walk about a mile to work.
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Good company
E-Business Implementation Product Specialist (Former Employee), Columbia, MDJune 28, 2013
Pros: work/life balance
Cons: compensation
Compensation is not competitive with the industry. Good company to work for if fresh out of college, but not for mid level professionals
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High turnover due to micro managing
HR Recruiter (Former Employee), Columbia, MDJune 4, 2013
Pros: location
Good people, poor ethics from highest leadership, high turnover due to micro managing and favorites
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Great place to gain experience
Technology Product Consultant (Current Employee), Columbia, MDApril 10, 2013
Pros: opportunities to travel
Cons: poor management, limited training
MICROS is a place where a person with great drive and independence can succeed. Because there is not a lot of formal training, in order to learn products, employees must be extremely motivated. For someone fresh out of college, it is a great place to gain technical experience, knowledge about modern technology, travel the country, and meet peers.
The – more... hardest part of the job is a lack of communication between departments, which results in frustration and miscommunication to the customer.
The most enjoyable part of the job is getting a chance to travel the country on different projects, meet and work with fellow graduates, interact closely with customers, and gain technical and presentation skills. – less
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Typical day at work
IT Technical Support (Former Employee), Columbia, MDApril 1, 2013
Pros: great pay, great customer service, great health care benefits
Cons: micro management terrible, no discounts, and hard to advance
Log into your station before your time is in. Sit at your desk, in your cubicle by yourself or with a co worker. Remote into workstations or servers and fix they interfaces or installed opera or and can do a print task assignment. Then you clock out and leave make sure you log off from your phone connection.
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Quality is number Zero
Software Engineer (Current Employee), Solon, OHMarch 14, 2013
Pros: none really
Cons: everything
The software that is churned out of this place is horrible. When something works, it's because of a "lucky" build, not because of actual process.

Management is non-existent. There are some great co-workers however. This is a great place to work if you just want something on your resume, nothing else.
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Responsibilities
Network Engineer/Interface Technician (Current Employee), Columbia, MDJanuary 30, 2013
Pros: work remote from home most of the time
Cons: travel
 Responsible for the installation/setup of Raid and Windows 2003 for preparation of Opera PMS Application and Database servers.
 Install and configure Opera PMS, BackupExec for Database and Application backups, Norton Anti-Virus, and PCAnywhere.
 Build and configure HP Server Rack solution for PMS systems from ground up.
 Manage installation and – more... integration of Property Management System Network to all applicable interfaces throughout Hotel Properties. These interface include, but are not limited to, PBX (Telephone Management System), Call Accounting, Voice Mail, Point Of Sale, Movie/Internet/Music Entertainment Systems, Door Lock System, Building Management Systems and Mini Bar.
 Have installed well over 350 systems including extensive troubleshooting after initial implementation.
 Work extensively with site management, IT, Team Leads and a variety of vendors. Assist vendors to determine cabling issues, including Cat 5, 6, and Serial DB9 and DB25 pin out allocation for correct communications protocol.
 Load software and configure Oracle Database Files and other Windows 2000/2003 (Server) and Windows XP Workstation) to Properly Management Systems to Interface with Vendors Hardware.
 Configure of DHCP, DNS, and WINNS on initial installation of all new servers with Windows 2000 and 2003.
 Download and install any and all current patches for Windows server and Workstations as well as Oracle, BackupExec, and Norton Anti-Virus Corporate Edition. – less
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Travel was fun
Network Implementation Lead (Former Employee), Columbia, MDJanuary 22, 2013
Good Place to work. Travel can sometimes be hectic...working from home is no doubt fun at this company.
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Nothing more than a source of income
Senior Implementation Specialist (Current Employee), Needham, MAJanuary 1, 2013
Pros: income if you have no other options
Cons: pretty much everything
The worst company by far that I've ever worked for. No respect for their employees, poor benefits, total failure to provide training or the tools necessary to do your job. Micromanagement that borders on babysitting. No flexibility with office hours, expected to be at your desk from 8:30 to 5 regardless of how many hours you have to put in at night – more... or on weekends. Worked for an implementation manager that had no technical aptitude and no previous experience managing people, apparently got the job through connections with a corporate VP. The entire office, and especially the implementation department was a revolving door. Talented employees quickly move on, weak employees hang around forever. Salary ranges are so low they attract only people looking to stop waiting tables. – less
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Great product, great company...
Sales Executive (Current Employee), Southern Indiana and Louisville Ky.November 29, 2012
Pros: product is fantastic, compensation is adequate and benefits are great.
When I started at MICROS the management team was very strong and supportive. Many have been promoted out of our area with some positions not replaced. Many confusing situations have occurred with the team. Territories were split when sales goals were met or exceeded. We have had two new sales executives join the company and leave the company since January.
My – more... comfort level is very low which is leading me to explore other opportunities. – less