A typical day at work would include tidying up the store, restocking shelves, helping the cashiers deal with customers, making decisions about refunds, coupons, etc. trying to provide excellent customer service. I was a key holder, so I was responsible for getting cash from the cash office to restock the tils. I was called when a customer was having a problem that my staff couldn't deal with.
I went from part-time cashier to full-time department manager in less than 2 years. I learned how to run a til, the companies policies, then moved on to setting up planograms and dealing with customers. I learned how to merchandise items, read planograms, and understand which jobs were more important to do when given a choice.
The management was very supportive of all the employees, and made it feel very family-like.
Most of my co-workers were wonderful to work with, very knowledgeble and helpful. Everyone helped each other out.
The hardest part of the job was unloading trucks and dealing with upset customers
The most enjoyable part of the job was being able to support my co-workers and being part of the decision making process.
weekend and evening work