At the store level, the people you work with a warm, supportive and friendly. There are many interesting products and the staff who specialize are more than willing to share their knowledge and help out if you get a question you can't answer. However once past store level, the support drops rapidly - corporate does not allow for enough hours to properly staff the store and therefore unless one is a manager, it is very, very unlikely to get more than 12 hours per week at the best of times. Company policies change or flip very quickly and communication is hit or miss, especially with the majority working part time which makes employees look like they don't know what they are talking about, despite being very capable individuals. I learned so much about cake decorating, jewelry making, what paints work best on a specific surface, how to read a yarn label to identify weight, what needles are needed and how to match dye lots and what adhesives work best for a particular project. But while the co-workers make the place great, the customers often don't and corporate policy rewards those who threaten to complain when an employee points out that they are trying to cheat discount policies.
Friendly coworkers, decent discount
not enough hours, no support from corporate