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Michaels
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346 reviews

Michaels Employer Reviews

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Productive and fun work place at Michaels
Cashier/Customer Service (Current Employee), Charlotte, NCJune 22, 2014
cashiering, customers are nice, management is great, my co-workers are nice, the hardest part of the job is dealing with rude customers, and the most enjoyable part of the job is speaking with customers about their projects, weddings, and getting their artistic advice. Its a fun environment
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easily revolves around school good environment
Sales Associate/ Cashier (Current Employee), ukiah caJune 16, 2014
working at michaels may not give you a ton of hour but it works around other life opportunities and getting days off is no problem. it is a very friendly environment
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challenging environment
Assistant Manager (Former Employee), Roanoke, VAJune 10, 2014
this was a good complany to work for but I think that recently they have started to lose sight of their employees.
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Curse of the Red Headed Stepchild
Frame Shop Manager (Former Employee), Tucson, AZJune 10, 2014
Pros: production, customers
Cons: complete scheduling nightmare, middle/upper mgmt out of touch
The best description that I can give about the job was I was a mule. Let me clarify. I loved framing. I loved working with the customers. What I did not love was being the only one scheduled in the frame shop for my entire shift with 20-25 orders due a day, taking care of a busy counter almost always by myself because the great majority of the floor – more... associates as well as the store manager took to being behind the framing sales counter like cats to water. Add to this being MOD and having to run up to the front to take care of take of whatever and having to field phones calls or serve customers on the floor because no one else is available. It was expected that I could just be everywhere at once, a mule that could have weighed down with everything and anything until broken. By the end, the job was impossible to do with anything close to approaching satisfactory.

Specific to framing, the frame shop is just not considered a priority, it is the red headed stepchild of the store. Time and time again, HR would hire people completely unqualified for the job. People who could not read a measuring tape or do simple arithmetic to save their lives and did not get any better as time progressed. Training is a complete joke as in if you get four dedicated hours to 'train' the new hire, consider it a miracle. This should not come as a surprise since one DM voice that 'a monkey could do the (framing) job'. Always good to know you have such 'quality' support from middle management.

As to scheduling/hours, when there is only 3 or 4 people, including yourself, to run the store on any given day or night, something is messed up. As for middle and upper management of the company, they are pretty much out of touch with day to day operations in their stores. When the DM or 'corporate' would visit, the store would get taken care of just for that meeting. Any 'unshop' would be boxed up and shoved into the warehouse and believe me, there was enough of it to fill a truck. There would be plenty of people scheduled for that day, but there would be at least one or two days of only 3 or 4 employees in the store at any given time in the same week after the visit because the DM would call and yell and scream about being budgeted over hours for that week. Scheduling was a nightmare. Sundays would have the most employees so that the stock and resets could be pushed onto the floor and then the rest of the week shifts were cut to compensate for this, which meant if it wasn't Sunday, expect a skeleton crew. Bottom line -- the company doesn't want you to do the job of two, they want you to do the job of at least four people. To add another perspective of working for the company, they hired two VPs that use to work for WalMart and SOPs were implemented that reflected that type of retail atmosphere. If I walked into a WalMart and then a Michaels, I don't think I'd be able to distinguish the difference. – less
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Productive, Fast Paced Workplace
Stocker (Former Employee), Emeryville CaJune 8, 2014
Pros: weekends off
Cons: not enough aminities in the breakroom
A typical day working at Michaels was enjoyable. The people employees were very friendly and easy to work with. The managers were nice but when I needed passwords to login information they were hard to get a hold of and if I needed something printed out or requested other information I had a hard time doing that with that company. The hardest past of – more... the job was the workload I think they should of hired more workers for the overnight shift. But overall it was a pretty nice place to work at. – less
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Good Starter Job/After School Job
Replenishment Associate (Former Employee), Germantown, WIJune 6, 2014
Pros: co-workers
Cons: hours, pay
A typical day at work would be unloading the truck and stocking the product for me. I learned more about merchandising. The management was okay. Personally, I thought that they were a bit bias in the scheduling (females get way more hours than males). And sometimes management would talk to you in a way that isn't respectable, but once you let them know – more... that you felt disrespected they were quick to apologize. My co-workers made the atmosphere comfortable for me. – less
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Great place to become creative
Associate (Former Employee), San Diego, CAJune 5, 2014
Pros: nice people, customers amazingly creative
Cons: part time and seasonal
My co-workers were very nice people, busy store, work on a seasonal time,
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my experience at Michaels
Replenishment Associate (Former Employee), Brea, CAJune 5, 2014
Cons: not enough hours
A typical work day for me was to come in at 4 am and I would be assigned an section of the store to restock the shelves. I was only given one day a week and worked a four and half hour shift. The store managers were always friendly and helpful as were the people I worked with.
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always learning a new thing or two.
Part-time Seasonal Sales (Current Employee), North Riverside, ILMay 28, 2014
Pros: flexible work schedule, team players, fun co-workers
Cons: low compensation
I've learned a lot from working at Michael's in the last 6 months or so. From what type of spray paint to use on Styrofoam balls to what glue work's best for each craft project.

I enjoy helping customers with their projects, it can be overwhelming on where they should start. By directing them to the right product or answering their questions, you know – more... you made their life a little bit more easier. – less
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Mostly busy work. Easy but not very rewarding.
Temporary (Former Employee), Chandler, AZMay 28, 2014
I would assist in preparing the new store location for opening day. We would set up shelves, unload products, unpack products, shelve products and cleanup. Co-Workers were great, however management was not so pleasant.
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Hard work and rewarding
Assistant Store Manager (Current Employee), Natick, MAMay 28, 2014
Pros: arts and crafts store - cool product
Cons: commute is an hour
Long days during peak, but company allows for down time and flexibility.
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Ok
Replinshment (Current Employee), Baltimore, MDMay 26, 2014
If you like to work with people this is a good job, If you like your minimum hours then i recommend this job
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Great people to work with
Customer Experience Manager (Current Employee), Willowbrook, ILMay 26, 2014
Being a retail store it's a great place for people to start their first job. Management is great and will work with you if you have a crazy schedule because of school.
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Not the best
Operations Manager (Former Employee), Las Vegas, NVMay 24, 2014
My experience there was split down the middle. The customers were great and I learned a lot of new things from them. My co workers were a lot of fun and made work enjoyable. My direct manager was amazing and really cared about me and helped me the best she could. But it was the management above her that really ruined it. The DM was horrible for morale. – more... She was not helpful or even willing to help you learn or better yourself so that the business wouldn't suffer. She was very condescending and made you feel low and stupid. The company as a whole also has a lot of flaws that made doing your job properly a bit difficult. – less
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Productive and fun place to work
Cashier (Former Employee), Houston, TXMay 23, 2014
Best place to work if you love to have fun and watch movies. The environment was one of a kind and the people are wonderful. Making friends with coworkers is the easiest ever. there is very little conflict and when it is, its short lived.Best job for students and beginners.
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Ok
Sales Associate (Current Employee), Las Vegas, NVMay 23, 2014
Pros: flexible
Cons: no moving up or money to be made
Great place for students. Flexible and easy. The culture is ok. There is a high turnaround of employees.
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Retail frame shop, dealing with priceless pieces of art.
Senior Framer (Former Employee), Westminster, COMay 20, 2014
Michaels was a very interesting job. I got to work with the most amazing people and the art they would bring in. Supervised a group of 4 framer making sure that sales were on top. Framed art from sports memorabilia to baby shoes, from fresh canvas painting to 200 year old family photos found in great grandmother's old farm house, and as always the famous – more... family photo and band posters. Maintained the filing system of new and complete orders. Prioritized and delegated to ensure orders are complete on time. Tasks also included maintaining the sales floor and back stock. – less
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Fast paced and hard labor work for Replenishment Associate.
Part-Time Replenishment Associate (Current Employee), Jacksonville, FLMay 20, 2014
Pros: discounts, self-expression
Cons: little hours
Working as a Replenishment Associate:
Coming in at very early hour and even graveyard shifts.
Hard labor and 100% on your feet.
Time seems to go by really quick.
Little hours (most of the time)
Every Friday is a Truck Day (meaning unload a Semi-truck full with merchandise).
Setting POGS.
Fast Pace.
Freedom of self expression (Piercing, Tattoos, and – more... unusual are ACCEPTABLE)
Get to leave early – less
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retail
Department Manager (Former Employee), Nashville, TNMay 19, 2014
its retail what do you expect. you have a rotating schedule and answer to a tds report guy somewhere in neverland.
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Fun place to work
Replensihment (Former Employee), Jackson, MIMay 19, 2014
I enjoy working for this company, I just really wish you earned more an hour and worked more hours a week. Working here has strengthened my customer service skills

About Michaels

Michaels Stores is crafty. The nation's #1 arts and crafts retailer owns and operates about 1,075 Michaels Stores across the US – Read more