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Michaels
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334 reviews

Michaels Employer Reviews

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Get your work do and get out
Replenishment Team (Former Employee), Midland, MIJuly 25, 2014
Pros: nice crafts
Cons: drama
Has its ups and downs. Cold at times, management is clueless. Needs to improve employee relationship.
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Michaels
Sales Associate (Current Employee), Lees Summit, MOJuly 21, 2014
Pros: discounts
Cons: angry customers
I am the backup cashier and floor associate so I put away all returns and make the store look great! I have 5 managers whom I love, they are very nice and understanding. The hardest part of the job is dealing with unpleased customers, they can be very rude. The most enjoyable part of my job is helping customers find what they need, it brightens my day – more... to put smiles on people's faces. – less
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Boys Club
Cashier (Former Employee), Fresh Meadows, NYJuly 15, 2014
Helping out my supervisor as she assist the kids to there new project each hour. Having the kids safe and making sure no one gets hurt. Most importantly make sure each child is happy and having fun
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Nice people but not enough work time
Replenishment Associate (Current Employee), Phoenix, AZJuly 13, 2014
Pros: pleasant people, free food.
Cons: little hours, a few unplleasant people.
I tended to work mornings which involved a lot of hustle and bustle because we had to try and get as much work done as possible before we opened. Once we opened we would work the floor as well as our typical replenishment duties, so it would slow down the stocking a bit. I work with a lot of enjoyable people, so the days tend to go by fairly quickly. – more... The hardest part would have to be the fact that our hours vary a lot from week to week, so sometimes we will have a lot of hours and others we work only a few days. I learned a lot on customer service and how to really soak up what is taught to you so you can work really well. – less
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Interesting workplace, kind co-workers
Cashier (Former Employee), Pinellas Park, FLJuly 7, 2014
Learned alot about arts and crafts, worked well with co-workers.
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Management, Framing and Customer Service
Assistant Manager (Former Employee), Westminster, COJuly 2, 2014
Pros: every job at michaels interested me and the day went by quickly.
Cons: i would spend too much of my paycheck there.
Michaels is a fun place to work. I enjoyed working with co-workers and also the public. You can work at Michaels as little or as much as you desire due to the fact it is open every day and has many shifts available.
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Don't work here
Empowered Cashier (Former Employee), Roseville, CAJune 30, 2014
Breaks were never given, schedules were always being changed but management never bothered to tell you.
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Great co-workers
Certified Custom Framer (Former Employee), Hagerstown, MDJune 25, 2014
Learned a lot about customer service, professionalism, and sales techniques.
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Productive and fun work place at Michaels
Cashier/Customer Service (Current Employee), Charlotte, NCJune 22, 2014
cashiering, customers are nice, management is great, my co-workers are nice, the hardest part of the job is dealing with rude customers, and the most enjoyable part of the job is speaking with customers about their projects, weddings, and getting their artistic advice. Its a fun environment
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easily revolves around school good environment
Sales Associate/ Cashier (Current Employee), ukiah caJune 16, 2014
working at michaels may not give you a ton of hour but it works around other life opportunities and getting days off is no problem. it is a very friendly environment
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challenging environment
Assistant Manager (Former Employee), Roanoke, VAJune 10, 2014
this was a good complany to work for but I think that recently they have started to lose sight of their employees.
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Curse of the Red Headed Stepchild
Frame Shop Manager (Former Employee), Tucson, AZJune 10, 2014
Pros: production, customers
Cons: complete scheduling nightmare, middle/upper mgmt out of touch
The best description that I can give about the job was I was a mule. Let me clarify. I loved framing. I loved working with the customers. What I did not love was being the only one scheduled in the frame shop for my entire shift with 20-25 orders due a day, taking care of a busy counter almost always by myself because the great majority of the floor – more... associates as well as the store manager took to being behind the framing sales counter like cats to water. Add to this being MOD and having to run up to the front to take care of take of whatever and having to field phones calls or serve customers on the floor because no one else is available. It was expected that I could just be everywhere at once, a mule that could have weighed down with everything and anything until broken. By the end, the job was impossible to do with anything close to approaching satisfactory.

Specific to framing, the frame shop is just not considered a priority, it is the red headed stepchild of the store. Time and time again, HR would hire people completely unqualified for the job. People who could not read a measuring tape or do simple arithmetic to save their lives and did not get any better as time progressed. Training is a complete joke as in if you get four dedicated hours to 'train' the new hire, consider it a miracle. This should not come as a surprise since one DM voice that 'a monkey could do the (framing) job'. Always good to know you have such 'quality' support from middle management.

As to scheduling/hours, when there is only 3 or 4 people, including yourself, to run the store on any given day or night, something is messed up. As for middle and upper management of the company, they are pretty much out of touch with day to day operations in their stores. When the DM or 'corporate' would visit, the store would get taken care of just for that meeting. Any 'unshop' would be boxed up and shoved into the warehouse and believe me, there was enough of it to fill a truck. There would be plenty of people scheduled for that day, but there would be at least one or two days of only 3 or 4 employees in the store at any given time in the same week after the visit because the DM would call and yell and scream about being budgeted over hours for that week. Scheduling was a nightmare. Sundays would have the most employees so that the stock and resets could be pushed onto the floor and then the rest of the week shifts were cut to compensate for this, which meant if it wasn't Sunday, expect a skeleton crew. Bottom line -- the company doesn't want you to do the job of two, they want you to do the job of at least four people. To add another perspective of working for the company, they hired two VPs that use to work for WalMart and SOPs were implemented that reflected that type of retail atmosphere. If I walked into a WalMart and then a Michaels, I don't think I'd be able to distinguish the difference. – less
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Productive, Fast Paced Workplace
Stocker (Former Employee), Emeryville CaJune 8, 2014
Pros: weekends off
Cons: not enough aminities in the breakroom
A typical day working at Michaels was enjoyable. The people employees were very friendly and easy to work with. The managers were nice but when I needed passwords to login information they were hard to get a hold of and if I needed something printed out or requested other information I had a hard time doing that with that company. The hardest past of – more... the job was the workload I think they should of hired more workers for the overnight shift. But overall it was a pretty nice place to work at. – less
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Good Starter Job/After School Job
Replenishment Associate (Former Employee), Germantown, WIJune 6, 2014
Pros: co-workers
Cons: hours, pay
A typical day at work would be unloading the truck and stocking the product for me. I learned more about merchandising. The management was okay. Personally, I thought that they were a bit bias in the scheduling (females get way more hours than males). And sometimes management would talk to you in a way that isn't respectable, but once you let them know – more... that you felt disrespected they were quick to apologize. My co-workers made the atmosphere comfortable for me. – less
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Great place to become creative
Associate (Former Employee), San Diego, CAJune 5, 2014
Pros: nice people, customers amazingly creative
Cons: part time and seasonal
My co-workers were very nice people, busy store, work on a seasonal time,
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my experience at Michaels
Replenishment Associate (Former Employee), Brea, CAJune 5, 2014
Cons: not enough hours
A typical work day for me was to come in at 4 am and I would be assigned an section of the store to restock the shelves. I was only given one day a week and worked a four and half hour shift. The store managers were always friendly and helpful as were the people I worked with.
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always learning a new thing or two.
Part-time Seasonal Sales (Current Employee), North Riverside, ILMay 28, 2014
Pros: flexible work schedule, team players, fun co-workers
Cons: low compensation
I've learned a lot from working at Michael's in the last 6 months or so. From what type of spray paint to use on Styrofoam balls to what glue work's best for each craft project.

I enjoy helping customers with their projects, it can be overwhelming on where they should start. By directing them to the right product or answering their questions, you know – more... you made their life a little bit more easier. – less
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Mostly busy work. Easy but not very rewarding.
Temporary (Former Employee), Chandler, AZMay 28, 2014
I would assist in preparing the new store location for opening day. We would set up shelves, unload products, unpack products, shelve products and cleanup. Co-Workers were great, however management was not so pleasant.
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Hard work and rewarding
Assistant Store Manager (Current Employee), Natick, MAMay 28, 2014
Pros: arts and crafts store - cool product
Cons: commute is an hour
Long days during peak, but company allows for down time and flexibility.
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Ok
Replinshment (Current Employee), Baltimore, MDMay 26, 2014
If you like to work with people this is a good job, If you like your minimum hours then i recommend this job

About Michaels

Michaels Stores is crafty. The nation's #1 arts and crafts retailer owns and operates¬†about 1,075 Michaels Stores across the US – Read more