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Michaels
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138 reviews

Michaels Employer Reviews

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Not somewhere to stay long
Sales Associate/Customer Service (Former Employee), Cincinnati, OH – April 17, 2013
I worked with them for four years and they decided to cut my hours i was one of the better employees that worked there. they treat you good at first but then they start to take advantage of you
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Typical Day
Replenishment manager (Current Employee), Bloomington, MN – April 16, 2013
Pros: friendly environment
Cons: 3am work day on friday
I arrive at work at 5am I am the MOD. I advise the crew of the current tasks of the day. I train the new employees and plan out the day. When the crew leaves for the day, I set up for the next day. I also plan for the next week and the truck process. The most enjoyable part of the job is coming up with crafty ideas on how to help the customers with – more... their projects and getting ideas on my crafting hobbies. The hardest part of the job is my Friday I have to be at work at 3am. – less
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Temporary position
Sales Associate (Former Employee), Evansville, IN – April 16, 2013
Pros: friendly staff
Cons: it was a temporary position
I only worked for them threw the holidays. Management and coworkers were friendly. I didn't find the job hard at all.
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Fun and exciting place to work!
Customer Service Representative (Former Employee), Tucson, AZ – April 10, 2013
All the emplyees are so nice and fun to be around. I learned alot of new craft ideas and i learned alot about the products we sell. The framing department was my favorite. I really liked the prodution and ompleteing customers orders.
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I enjoy a small personal company
Sales Associate (Former Employee), Park City, Utah – April 1, 2013
Pros: some travel, luncheons, and good benefits
Cons: became to big too fast.
Incoming calls from over 300 wholesale houses in three states. Order taking, tracking and problem solving orders. Sales meeting with 30 manufacturing companies to learn about new products and review current products.
I learned alot about plumbing products, their uses and applications.
When I started there it was a one girl office with 2 phone lines. – more... By the time I left we had grown to 5 inside sales people and were all kept busy. By the time I left the company had grown and was not as personal as when it was smaller. – less
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Anxious Working Environment
Office Support Specialist (Former Employee), Waldorf, MD – March 24, 2013
Pros: nice co-workers, had my shift early so i had plenty of time to do other things through out the day, independent work
Cons: overly tough and unfriendly manager, not many hours, constant miscommunication
Working here was my fist real job - I've only done small online jobs and volunteer work before working at Michaels. For my job, there was a lot to do. I was suppose to make the daily deposit, receive packages, RTVs (return to vendors), price changes, file paper work, put money in cash registers...there was a lot to do in the few hours a day I worked.

Management – more... seemed scattered when I worked there - sometimes there would be 4 managers there and they would all tell me to do things in different ways, and I felt constantly confused and anxious about the job.

My co-workers were nice but the store manager I felt, was unfriendly only towards me. She wasn't pleasant to work with and the best days I had was whenever she wasn't there. Everyone else was very nice and very friendly. They would help me with things while my store manager would only talk down to me.

It was hard getting the hang of things, but I slowly learned. It was also hard waking up at 6 am every day but I got use to it. It might be weird, but for some reason I enjoyed changing price tags. It was like a scavenger hunt and I liked when I would find where the items were. – less
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Steady job
Cashier (Former Employee), Greenville, SC – March 24, 2013
Pros: good hours
Great job, Slow and fast pace environment. Advancement opportunities. Decent pay. Great hours.
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never satisfied
Store Manager (Former Employee), TX – March 18, 2013
Cons: pay
No matter how much you do they are never satisfied. You strive to meet sales and meet profit plans and when you do the plans change. They say they are supportive but when it comes down to it its every man for themselves.
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the managers were not professional at all
Cashier (Former Employee), Plano, TX – March 17, 2013
when i worker there , there was no professionalism at all. The job is not secure at all by any means.
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Prepairing for class, monitoring the students
Support Specialist (Former Employee), Fort Lauderdale, FL – March 12, 2013
Pros: some students needed more one on one that time did not allow
Cons: it was a rewarding experience to see students excell in the class
Was able to the different styles of learning patterns of the students
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fast pace, multi-tasking, great customers.
Sales floor assistant (Former Employee), Tyler, TX – March 8, 2013
Pros: always called in for extra hours.
It was never a dull moment at Michaels and there is always something to do to maintain busy. I learned how to effeciantly carry more than one job duty at a time. Phone skills improved by taking in calls 3 or more at a time and solve each persons question or concerns. Always found a solution for every customer. Management and co-workers enjoyed working – more... by my side our job was always done. Most enjoyable is getting to interact with a variety of customers and being able to help. – less
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Bad days more often than good.
Cashier (Former Employee), Alexandria, VA – February 22, 2013
My experience with Michaels made me dread having to go in, and sometimes it was because of the management and other times, the customers. Sometimes, you have good days and other times you had bad days. I quit because the bad days started to outweigh the good ones. I'm sure with better management, this job could've been more enjoyable.
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Fun workplace with some general frustrations
Sales Associate (Current Employee), Pittsford, NY – February 21, 2013
Pros: employee discount, decent benefits
Cons: relatively low salary
This job is really fun since I'm surrounded by things I love! I shopped at Michaels all the time before getting this job and continue to do so. There are, of course, people and situations that are somewhat frustrating, but that's the case everywhere. For the most part, my co-workers and superiors are a fun group that I get along with well. The hardest – more... part of my job, aside from not spending my entire paycheck in the store, has been dealing with particularly disgruntled customers. The most enjoyable part of the job, for me, has been helping people with their projects. There's nothing like helping a frazzled mother plan her son's 4th birthday party - complete with decorations, a project, and party favors! – less
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Seasonal employment
Material Handler (Former Employee), Jacksonville, FL – February 18, 2013
load trucks. learned how to use an RF Scanner.
The hardest part of the job was dealing with co workers.. and the enjoyable part is getting paid.
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I like work with customer and helping them find there crafts
Replenishment (Former Employee), Moorpark ca – February 7, 2013
Pros: having brithday party for my co-works and help customer
Cons: if you are sick you get point if you call out and after 6 you would lose your job
I supervise a team of 12. My duties include prioritize projects and merchandise shelf. The most hardest part of my job was unloading truck 3 times a week in 5 hour that include putting way the merchandise we only had 5 hour but my team got it done. My co-work were great we all work as a team. The new management that came in was very had on us. The most – more... enjoyable part of the job and that i miss the most it work if customer and help them. I learned the most is to ask for help if you could not get the job done and try not to do everthing on own. – less
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Very fun for creative people like myself
Cashier/Customer Service (Current Employee), Long Beach, CA – February 5, 2013
Pros: discounts and creative outlets
Cons: short breaks, low pay
Typical Day :
- Deal with every walk of life that likes to do arts and crafts.
- Help with project ideas
- Get peoples creative juices flowing
- Customer service (returns, coupons, etc)

I Learned:
- Patience
- How to handle tense situations

Management:
- They worked great with my school hours

Hardest Part:
- Dealing with rude customers

Most Enjoyable:
- – more... Helping kids with school projects
- The satisfaction of helping people – less
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Very fun
Sales Associate (Former Employee), Summit,Ca – January 29, 2013
I loved working at Michael's. I'm very into arts so I enjoyed hearing what projects customers would be working on and being able to help them.
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Sales floor and replenishment
Sales floor associate, Michael's arts and crafts (Current Employee), Canyon springs Moreno Valley ca – January 21, 2013
A typical day at Michaels will be a lot of customer service helping them finding the product they need. Also on replenishment will get trucks Around 3 in the morning unloaded and using u boats and pallet jack to transport the merchandise to the location. When were done unloading just work on the boxes with a RF scanner.
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perfect first job
Replenishment (Former Employee), Reno, NV – January 15, 2013
This is definately the most perfect first job for anyone just starting out. They teach you great customer service, and you have to deal with every type of customer possible. you learn almost all the skills you will need for any job
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creative workplace, busy upkeep
Sales Associate (Former Employee), San Antonio, TX – January 14, 2013
Pros: creative, diverse
Cons: immature management
A typical day at work was busy all the time, and doing anything we could be doing at the moment to keep the store at it's best. The management well, professional for the most part, however, unfair at times. My coworkers were very diverse in age and jus in general as people. My hardest task at my job had to be leaving; I was very good at what I did but – more... was being treated unfairly. However, the experience was very enjoyable, I loved the creative atmosphere – less
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About Michaels

Michaels Stores is crafty. The nation's #1 arts and crafts retailer owns and operates about 1,075 Michaels Stores across the US – Read more

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