Support specialist (Current Employee) – Toronto, ON – 14 September 2013
My shifts starts at 8 in the morning starting counting tills that's being use the night before. Open the store system make sure all cash is running each register have money by 9 morning meeting with staff about sales, our progress and special of the day for about 10 minutes get my deposit ready file away paper work from previous day by 10 do all my write off for damages , stolen items etc expect ups by 11 received all items thats being delivered make daily deposit to the bankt. At around 11:30 have a coffee break after words start all my price changes for the store order any supplies that needed such as coffee, toilet paper , garbage bags and so on my shifts usually ends around 1 -1:30
great environment always learn something new all the time
Mostly enjoyable due to environment and people around me
Sales Associate & Cashier (Former Employee) – Woodbridge, ON – 20 June 2017
Great place filled with strong minded determined people. Customers were very nice and considerate most times. Only flaw is management. Very strict and not understanding of personal lives and issues outside of work.
Custom Framing and Cashier (Former Employee) – Woodside Square – 16 June 2017
I loved working at Michaels, the team was friendly an the customers were friendly. The creativity in the store was bursting. I got to learn many techniques of the trades and was able to input my own knowledge and experiences to help others.
General Store Manager (Current Employee) – Mississauga, ON 3050 Vega – 16 June 2017
I love working at Michaels arts and crafts, I have been there for ten years. The job has been constantly changing and constantly challenging. As a store manager the demands and expectations are borderline unrealistic
Sales Associate (Former Employee) – Brockville, ON – 5 June 2017
This environment is perfect for a creative person who enjoys meeting new people and sharing ideas and passion for arts and crafts. There are often birthday parties for children and events being held at the store.
Customer Service Manager (Former Employee) – Ottawa, ON – 25 May 2017
Customer Service Manager for 3 plus years.
I had the blessing of working with a great team at Michaels Pinecrest. Store Manager Ann Marie Jamieson was supportive and a great leader. I enjoyed my time working for Michaels. My only complaint would be with District..expecting unrealistic expectations and when needed support was often denied. Hours being cut and not enough coverage on floors during peak hours. Overall i appreciated everything that Michaels has taught me. If you are looking for a part time job and can handle a fast pace then this is a great starter job to break you into retail.
Sales Associate (Part Time) (Former Employee) – Sherwood Park, AB – 22 May 2017
Management was very poor and often would ignore days I had booked off and schedule me for those days and would only give me 24 hours notice of shifts sometimes. Their excuse being that its retail and its how it works, very unprofessional and horrible way to treat your employees. Also good luck getting paid more than minimum wage these people are penny pinchers as they are well aware their business is slowly dying.
Temporary Sales Associate (Former Employee) – Orangeville, ON – 15 May 2017
Interesting place to work. Learned a lot about arts supplies and such. People that I worked with were very friendly and helpful. Management was patient and understanding, however it sometimes felt as though we were expected to learn a lot of complicated information that wouldn't be useful anywhere other than Micheals in a very short amount of time. But that might have just been because we under a time constraint since we were helping with store set up. Don`t expect to get a whole lot of shifts though haha.
Replenishment Associate (Current Employee) – St. Albert, AB – 14 May 2017
When I first started management was fantastic, but now there have been some complications. Easy job to grasp knowledge of (Replenishment crew). Hours are based on sales, rough start. January - June is slow! Hours pick up around mid june/july and even more in october through december. Love working when there are hours available. If your moved out, own a newer car, phone, etc. it can be hard to stay stable in the slower seasons and even in peak seasons, depending on how many hours they have to dish out accordingly. But! We have this awesome program called Micheals cares that we raise money for, and that goes towards Micheal's employees who need finacial help, situtional help, etc.
Sales associate- Certified Custom Framer (Current Employee) – Newmarket, ON – 8 May 2017
I have worked at Micheals since 2011, it was a good job for after high school. But they are only willing to give part time hours, and management changes a lot. The pro with working there is that they are very flexible with hours.
A decent place to work as far as retail goes, but definitely some problems.
Cashier (Former Employee) – Burlington, ON – 7 May 2017
An okay place to work, management was good except for one grumpy manager who eventually did get a little bit better. It was really helpful to be able to talk to coworkers over the headsets if you had a question or needed help. They didn't train me super well when I started - my only training was watching powerpoints and videos for a couple hours, then shadowing a cashier for about two hours. After that I was expected to be okay on my own, which I hated because I had to ask a million questions through the headset. Also, the website to record your availability and request time off was absolute garbage. The managers would insist that you use the website, but then it never worked, and I would get scheduled for days when I was working at my other job, along with any other days I tried to book off. So that was stressful. As a cashier my job was pretty much as expected: cash customers out, do returns, take phone calls when customers called, and tidy shelves around the cash when it wasn't busy. The hours I got scheduled to work sucked sometimes, because in the summer I was only getting 4.5 hours a week (which is when I wanted more hours), and then around the holidays I was getting way more hours than I wanted, even though a manager had told me beforehand that it would be no problem for me to get a maximum of 8 hours/week (since I was now in school and had taken on a second job). Almost all of my coworkers were very nice, although I didn't get to know any of them too closely, and sometimes I would be the only person on cash so there would be no one to talk to.
As a cashier, I was responsible for managing the cash register, doing returns, communicating with clients regarding our arts and crafts classes or questions they might have, answering the phone and tending to whoever is on the phone and making sure the area around the cash register is clean.
As a sales associate, I was responsible for helping customers around the store, giving them ideas and opinions on their projects, making sure the store is clean, helping the cashiers if they need an item from the floor, putting back returns onto the floor and cleaning the store after it's closed.