Worst company ever
Custom Frame Manager, Ottawa, ON - January 22, 2016
By far the worst company I have ever worked for. Fist, they don't tell you you are responsible for more then just custom frames. You get the custom department you have to look after but they also give you the frames off the floor you are responsible for ( they don't tell you that up front ).
Second, after being there as the department manager for almost a year they have still never sent me for training, everything I do I taught myself as they will not spend the money to train people correctly.
Third, when the store is slow and they don't think they will make their day money wise they cancel all floor staff , you can't get your own work done because the customer can not find anyone else on the floor so they come to you. ( I guess to michaels saving $50 on having someone on the floor is better then having happy customers that can find help on the floor).
Fourth, michaels was handed a huge fine last summer for how they did their pricing on custom frames, so instead of just abiding by the law they have come up with a way to skirt around it by using coupons we give you so you never have to pay full price for custom framing.
Fifth, after putting up with everything ( no training, bad hours, no help ect...) for a year that they give you they tell you that you will now be the only manager in the store that gets no weekend off ever , that you can't have 2 days off in a row .
Do yourself a favor and stay as far away from this company as you can! This company has no business ethics at all.