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Michaels Arts and Crafts
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157 reviews

Michaels Arts and Crafts Employer Reviews

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framing manager
Framing manager (Former Employee), calgarySeptember 17, 2013
Pros: helping with the choices of the frames etc. and seeing all kinds of different art
Cons: long hrs on your feet
helping customers pick frames and matts for thier art
I learned a lot about framing how to frame. stretching canvace
Management wasn't in the framing shop much
co-worker for the most part were fun to work with
making sure the fames and matts were measured to the right size was both the hardest and the most enjoyable part of the job. Seeing
the finished – more... product – less
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Absolutely appalling
customer experience (Former Employee), prince george, bcApril 7, 2013
Pros: a few employees were ok
Cons: everything else.
Michaels was the absolute worst working experience of my life. The management was horrendous, treating its employees like slaves and actually breaking several labor laws. Employees are expected to do everything for minimum pay and are treated as criminals, forced to wait to leave work despite being off the clock while the managers searched their bags/purses. – more... Hours were poor and the upper management would cut everyone else's hours to maintain their steady pay. Awful policies were in place and you would be punished for not talking to customers even if you had already spoke with them; it only mattered if you did it in front of the manager. There was no incentives and many would freeload off the work of the few like myself who actually tried. Any promotion prospects they tell you about are basically lies. However some of the employees were Ok. – less
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Enjoyable Occupation
Seasonal Sales Associate (Former Employee), Richmond, BCJanuary 21, 2013
Working at Michael's was an over all enjoyable learning experience. A typical day at work would include working the floor and ensuring each customer found the exact product they were looking for and got the assistance they needed. It also included working the cash register and recovery of merchandise (returning products to their rightful place.) The – more... managers were over all pretty helpful although I did have to learn nearly everything on my own. My co-workers were extremely respectful and helpful towards me and were much appreciated. I would say the "hardest" part of the job would be standing out your feet for long periods of times or trying to find a product that is very scarce. The most enjoyable part would be the atmosphere and the people; coming to a place you enjoy being at and doing work that you are confident in. – less
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Productive, fun place to work
Store Manager (Former Employee), Saint JohnJuly 5, 2012
Pros: pride in my work
Cons: location
I loved working for Michaels. I loved the management team, the creative custoemrs and the fantastic team of associates.
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Exciting and always learning something new.
Lead Sales Associate (Former Employee), Grande Prairie, ABJune 16, 2012
A typical day at work would involve morning meetings to hear our previous days achiements and our daily goals. Michaels was always a continous learning store with multiple crafts and all the different techniques customers used for their crafts. The management, as well as, the staff were all great to work with all the time. This job in general was a – more... rewarding and fun experience. The hardest part of the job would have to be when you couldn't give a discount to schools or organizations in need. – less
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I enjoy working with a great team
Cashier, Sales Associate (Current Employee), Woodland, CAApril 10, 2014
Pros: friendly enviornment
Cons: to many people working not enough hours.
I have learned to absolutely love my job at Michaels’. The most important thing I have learned is how to truly give a customer outstanding customer service. That has been one of our top priorities. We are now top in our district for customer service. Our management teams, as well as all my other co- workers are great. I have had the ability to get along – more... with them and to create friendly environment for us all. There has not really been a particularly challenging thing about my job but if I would to point something out, it would be going into the store with complete changes to it each week. It sometimes becomes challenging trying to take guest to an item when you are not always sure were its at due to changes, although now I have learned to manage the situation. The most enjoyable part of my job is truly having the privilege to help guest and to give suggestions on future projects which also includes being social. – less
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I love arts and crafts !
Merchandising (Former Employee), Hamilton, NJApril 10, 2014
it was a fun day at work always. However, they were not paying me enough for my responsibilities.
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temporary
CASHIER/SALES ASSOCIATE (Former Employee), San Diego, CAApril 5, 2014
difficult but fun place to work. would work there again. management was good. store is nice place to work
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Compensation and Advancement Are Very Good
Assistant Store Manager (Current Employee), Chicago, ILApril 1, 2014
You should love arts and crafts to enjoy full benefits of this job.
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Great work place.
Custom Framing Design Specialist (Current Employee), Phillipsburg, NJMarch 27, 2014
- Greet customers and help them find items in the store as well as create custom framing orders.
- I am already detail oriented but this job has made me even more so.
- My managers are nice and very personable.
- Co-workers are hard working, positive people.
- The hardest part of the job is making every customer 100% happy even when we don't carry something – more... they are looking for.
-The most enjoyable part of my job is creating custom frame orders to show off customer artwork in a way that they are able to love the art even more. – less
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Pleasant short-term workplace
Sales Associate (Former Employee), Chesterfield, VAMarch 20, 2014
Pros: proximity to several dining establishments during breaks
Cons: short breaks, virtually no full time hours available for any positions
A day at work ranged in activity from providing customer service and product information to customers both in the store and over the phone. This often involved cross checking other store branches, ordering depleted inventory, and ensuring clients had the best possible experience.

Other responsibilities included cashier responsibilities such as managing – more... the money drawers, ensuring the sales area was to high presentable standards, and customer service related to returns and rectifying any qualms a customer might have.

Difficulties with the job centered around managerial shortcomings. Failure to motivate harder working staff by regularly denying all staff full time hours, and poor incentive for promotion in combination with management being unwilling to terminate employees who regularly and willingly neglected to do their jobs to a reasonable standard created an atmosphere of apathy in the workplace that I found myself constantly dissatisfied with.

Despite this, a handful of extremely diligent coworkers and myself maintained the particular store branch I was employed at as one of the best ranked Michael's in the Richmond area. – less
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I loved working at Michaels - both of the times I worked there. I wish that I could have the same kind people working with me wherever I go!
Framer (Former Employee), Arlington, TXMarch 14, 2014
Pros: great employees, flexible hours, great management (compared to other employers), and clean place to work.
Cons: breaks may be interrupted if it gets extremely busy - but not often, sometimes one might have to deal with an angry customer who causes some trouble.
I was a framer (and earlier, a cashier) at the Michaels Arts and Crafts Store. I loved how when I got there, one of my fellow cashiers would greet me with a smile on their face. And then, on my way down the long aisle to get to the break room, I would meet up with another 2-3 employees who would all great me with smiles and ask me "hey, what's up?" – more... I loved how the employees that I worked with, at both times that I worked there, were always kind and caring towards not only to me, but also to the customers. I would spend my day at the front of the store, and hear at least 2-3 customers give compliments about at least 1-2 people working there the same day as me. Of course, I would have trouble situations along the way, such as a dissatisfied customer - but in the end, everything works out and most of the time everyone leaves with a smile on their face. Having great caring workers and managers really helps out when you are in those situations. – less
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A good work environment that is positive and productive.
, Cashier, (Current Employee), Beavercreek, OHMarch 13, 2014
Pros: great co workers and a dedicated boss
Cons: seasonal hours, pay and insurance that could be better.
Typically each day, an employee will encounter and assist great customers, learn about and help the customer find products for their crafting needs. You will enjoy your work and the people you work with. Management will help you do a good job and encourage you to find ways to improve productivity of your self and the store. The hardest part of the job – more... is the job security and the pay. The best part of the job is the family atmosphere of the store. I love my job. – less
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friendly enviornment
Stocker (Former Employee), Sacramento CAMarch 3, 2014
work started with friendly faces and ended the same way. everyone is very helpful and the store is very clean.
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A very structured business model, that was flexible enough to handle the pressures of the market.
Assistant Manager (Former Employee), Tallahassee, FLFebruary 27, 2014
Pros: the stores are great to shop in as well as to work in.
Cons: little in the way of advancement. may take years before something opened up, unless one is willing to move.
Barnes and Noble has survived the changes of the book industry because it is structured in a practical way, so as to allow all facets of daily store business to be handled effectively and with as little chaos as possible. Great place to shop, and to provide customer service.
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Nice management and friendly coworkers.
Sales Associate and Cashier (Former Employee), Tualatin, ORFebruary 27, 2014
Cons: 30 minute lunches no matter what.
Management always wanted what's best for me and the customers. Generally only 1 or 2 people at the register unless the line gets long. If not, then the people who have been here longer go out on the floor and recover the aisles, give customer service, and do go-backs.
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Flexible hours
Replenish Associate (Current Employee), Olive Branch, MSFebruary 20, 2014
Pros: flexible hours
Cons: they are unable to give enough hours.
I work early morning shift 5 am so it's fairly laid back and easy to get a lot of work done before the store opens. This was my first job at learning to build planograms and read them. Hardest part of the job is probably some of the physically demanding parts of it. I enjoy the constant work and not having any down time. Makes the day go by faster when – more... I can stay busy. – less
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I loved this job
Customer Service Manager (Former Employee), Gurnee, ILFebruary 14, 2014
Pros: the people
Cons: i had to move home to maine
This job I was able to utilize my past experience as a manager for other similar postions and was hired on as a customer service manager. I enjoyed the added responsiblity keeping the team on task, writing schedules, doing cash outs, fixing problems, and all in all being the man.
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Customer service
Sales Associate/Cashier/Customer Service (Current Employee), Brentwood, TNFebruary 8, 2014
Multi-task; balance front desk, customers, employees, phones, cash register in a pleasant calm manner
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awesome job
Cashier, Stocker (Former Employee), Easton, PAFebruary 2, 2014
Pros: never a dull moment always busy
Cons: too expensive
we were always busy at work. we always had customers, so we never got bored or had anything to do. there was always something to do no matter what. i learned how to visually display and organize things better. the management and co workers were great, we all got along and acted like a huge family. the hardest part was all the walking around and lifting. – more... the best part was always being able to stay busy – less

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About Michaels Arts and Crafts

Michaels Stores is crafty. The nation's #1 arts and crafts retailer owns and operates about 1,075 Michaels Stores across the US – Read more