Great company, bad attitude.
Customer Service Rep (Former Employee) – Quincy Ma – 21 May 2012
Although a great mutual fund company to work for, they leave a lot to be desired in their treatment of employee's. They interviewed me at the Boylston St Address. Told me I was hired, and that the customer service department was moving to Quincy the next day. This was NOT a distance I would have found acceptable prior to being offered the job. I was desperate, so accepted the position. Only then did I find out their draconian polices on attendance. No leniency was given to employee's who had to take the Red Line. Through no fault of our own were were routinely late, the red line regularly broke down with us on it... MFS was NOT understanding about this.
This was 2008-2009. Perhaps they have come to understand that they are no longer located in the center of Boston. If they have realized this, then they are a fine company to work for. If they have yet to realize this, pass on the offer.
benefits, experience, history.
work life balance of zero.