Well, technically, it's a job...
Manager (Former Employee) – South Western Ontario – 6 June 2016
That's it really: it's just a job. Don't ever expect to stay for longer than a year or so - they constantly trim the fat. Once you hit a certain pay tier, you become an instant target for 'downsizing' regardless of how much work you put in per week, what you've achieved, or what you've done for the company as a whole.
The inner politics are overwhelming. Management are usually over-skilled and horribly overworked. General managers have little interest in employee welfare, despite the constant corporate proclamations to the contrary.
Employee innovation is almost never rewarded and management are constantly claiming responsibility for your hard work with their superiors - mostly out of fear. Regional managers are forever distributing the responsibilities of the latest lay-offs onto the remaining employees claiming that these are now their updated responsibilities under the current regime.
Computer systems and tools are usually woefully outdated, connected services are constantly failing and they laid off most of their technical support representatives, so the situation never improves making the job difficult to accomplish on a daily basis - hence the longer hours.
It can be a job, The office was nice, Company benefits.
Long unpaid hours, Endless pointless paperwork, Poor management interaction, Constant fear of lay-offs