Superstore with great customer service and quality products
Cashier (Former Employee) – Oakville, ON – 3 November 2017
A typical day at my previous workplace would include working with cash, handling debit and credit transactions, bagging grocery items for customers, and giving customer service help when needed. As well as learning to work in a fast-paced environment as a cashier, I was also trained in the Floral Department, where I would clean, water and care for the plants and flowers, provide customer's with information about them, as well as wrapping and arranging bouquets. The management at Metro was overall accommodating and professional, but I felt as though regulations and instructions would change often, and employee's were not always informed correctly, causing miscommunication in the workplace. I found the hardest part of my job had to do with the renovations that the Metro has undergone from October 2016 to around May 2017. It was difficult to work during this time due to the change in placement of items ( different aisles, sections moved, etc.), and due to the fact a lot more attentiveness and help was needed for the customers to have a good experience at the store. The most enjoyable part of the job for me was the social aspect. There were many regular customers and new customers that I got to help and communicate with during my time at work, and I feel as though the social aspect of any job that involves customer service is important. Socializing with and acknowledging the business customers are providing your store with is a great way to create customer loyalty.
Great Co-Workers, Customers, Multiple services available in store
Unreliability regarding hours per week, Uninformative