A significant amount of the business provided by Metro is to a garbage disposal company. Even though the work can be unsanitary at times, the employer does not acknowledge the associated workplace hazards nor do they provide any incentive to complete this potentially unhealthy work.
Throughout the work day employees are not allowed to take breaks unless they smoke cigarettes. A smoke break is acceptable to management, but any other break is not.
Employees are expected to work on all statutory holidays as garbage trucks are still running. During the first year, some employees are told that they have no entitlement to any time off or holidays. However, the supervisors and managers favour certain employees over others. Those employees who are favoured may not be required to work statutory holidays and are allowed to take time off throughout their first year with the company, creating animosity between employees.
Many employees are frequently not paid the full amount they are entitled to at each pay period based on number of hours worked. Employees must confront management often to ensure they are compensated for their time appropriately.
In addition to all of the above issues, the shop is an overall unsafe place to work. The shop floors are uneven, the proper tools are not available and the equipment that is provided is not maintained appropriately.