Service Desk Agent (Former Employee) – Mississauga, ON – 6 February 2017
- sales making promises that tech arms cannot meet - different support systems for different clients - went through 4 managers in 3 years - almost defunct as a service desk, company was bought out, may not even exist in the for that it did at the time
This position was a Pilot position which I was able to show the Manager this could be a full time position and help our co-workers
National Hardware Service Desk (Former Employee) – Kitchener, ON – 7 February 2016
This position was great as clients called when they had issues with their hardware equipment. Friendship was wonderful with clients, it was a daily challenge to ensure the client received top service with all 4 helpdesk co-workers
Technical Concierge Service (Former Employee) – Toronto, ON – 3 November 2015
Metafore is a small company with little prospect of advancement. I generally had a good working experience there.
In my last position I was charged with supporting 80 executives and their business requirements. I expedited VPN and LAN connectivity to the department, cell phone and mobility, Apple conductivity, and I would liaison with the appropriate party or Department to have it resolved or I would resolve it myself
Productive and dedicated company to be a former employee to.
SQL Database Administrator (Contract) (Former Employee) – Edmonton, AB – 13 October 2014
It is a company of dedication and enthusiasm are exemplified in each employee. Metafore is fun, rewarding and as an added perk, we can wear jeans on Friday! Whether it's giving back to our community or meeting to share our creative ideas, the connections with my fellow colleagues are priceless. From the first step in the door, we are given the commitment and passion to get it right, editorially and visually. This is a company that truly cares about you as a personal individual and wants you to strive for the best. I left each day feeling I have added value to my team, and this is what makes Metafore such a great place to work.
Used to be a good place - poor management - Lack of vision in leadership
2n level Service Technician (Current Employee) – Toronto, on – 25 May 2014
This company used to be fun to work at and a good learning curve- not anymore
-You are just the number -All the great techs and real loyal Gurus I knew, left the company, some forced , some just walked out - Too many mid level managers - almost half of them not updated with today's IT industry - Lack of vision/ insight for future in leadership team - Poor and dishonest Human Resources department, too much politics -poor and ineffective performance reviews, you just become unhappy that you worked hard for a year
- Unfortunatley I can't find any at this point, just some teams are fun to work with- and some fair benefits
- Poor management, you are a number, too much politics, no room for advancement
Several Positions (Former Employee) – Toronto, ON – 25 December 2013
Metafore was a great place to work at. Recently there have been many poorly made decisions by management, causing many employees to lose their jobs, myself included. Some employees had over 10 years of tenure.
Was lots of fun at work. I used to look forward to coming in every day.
Poorly made decisions caused lots of employees to lose their jobs.
A fast-paced work environment, as sales often is, however being that the economy is down, unfortunately Metafore is hemorrhaging people. I'll never forget the friends I made along the way and wish everyone much success in their journey.