great job terrible management and treatment.
Cleaner (Former Employee) – Guelph, ON – November 3, 2015
I worked at merry maids for a few months and at first it was great. I loved cleaning and all the customers management was so kind and helpful. The pay was great too. After I had been there for a few months the pay started to get less and less but we were cleaning more houses than before. More than once they messed up my pay one time they paid someone else who didn't even work that day for my cleaning. The second time they somehow forgot to put almost $200 on my pay but they paid my partner the right amount. When I pointed it out they were mad. They have a rule that if you get tips from the customers you have to hand it in then they will return it to you. They rarely give it back and if you ask they pretend they don't know what your talking about. They say you work 9-5pm but you have to be there for 8am and they make you work up to 630pm some days. If you have an appointment during the day they get mad and send you out to clean all day anyways. They give you your houses in the mornings and you could have 4-6 houses or a couple specials. They will have it so you are working till 430-5pm then on your way to the office give you another house and have you out till 6pm. The management started to get more rude as time went by and all they care about is the money they get from customers. They over charge and now they have a rule that if your cleaning an apartment your time starts when you park the car so the customer is paying for an hour and only getting 40 minutes of cleaning and getting ripped off. They also make you clean rat poo with no hand face or foot protection and don't care.
great customers and co-workers
long hours, unpredictable days, management doesn't care about you or your safety