Merry Maids Employee Reviews in Canada

Found 28 reviews matching the search
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great job terrible management and treatment.
Cleaner (Former Employee) –  Guelph, ONNovember 3, 2015
I worked at merry maids for a few months and at first it was great. I loved cleaning and all the customers management was so kind and helpful. The pay was great too. After I had been there for a few months the pay started to get less and less but we were cleaning more houses than before. More than once they messed up my pay one time they paid someone else who didn't even work that day for my cleaning. The second time they somehow forgot to put almost $200 on my pay but they paid my partner the right amount. When I pointed it out they were mad. They have a rule that if you get tips from the customers you have to hand it in then they will return it to you. They rarely give it back and if you ask they pretend they don't know what your talking about. They say you work 9-5pm but you have to be there for 8am and they make you work up to 630pm some days. If you have an appointment during the day they get mad and send you out to clean all day anyways. They give you your houses in the mornings and you could have 4-6 houses or a couple specials. They will have it so you are working till 430-5pm then on your way to the office give you another house and have you out till 6pm. The management started to get more rude as time went by and all they care about is the money they get from customers. They over charge and now they have a rule that if your cleaning an apartment your time starts when you park the car so the customer is paying for an hour and only getting 40 minutes of cleaning and getting ripped off. They also make you clean rat poo with no hand face or foot protection and don't care.
Pros
great customers and co-workers
Cons
long hours, unpredictable days, management doesn't care about you or your safety
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Great company.
Housekeeper (Former Employee) –  Cornwall, PE, CanadaMarch 4, 2012
I loved working for this company but there was conflct with some management and switching up your teammates daily was frustrating.
Pros
completing the occasional day early.
Cons
not a full 8 hour day of work.
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Great place to work
Housekeeper (Former Employee) –  Nanaimo,BCNovember 10, 2012
Very organized,Mon-friday typical day is short but exhausting,weekely paycheque.
Pros
weekly paycheque, flexible hrs
Cons
exhausting work
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ok
Cleaner (Former Employee) –  Regina, SKNovember 9, 2014
learned to clean houses
management was good coworkers where nice
just wasnt the job for me
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fun workplace
cleaner (Former Employee) –  Mississauga, ONOctober 1, 2014
Drive to and from houses to perform your duties as a cleaner.
Pros
work independently
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Good company to work for.
Administrator (Former Employee) –  Owen Sound, ONJune 4, 2014
low stress job, you get to decorate gift baskets and smell yummy treats all day
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Full of liars and scammers
Teammate (Former Employee) –  Victoria BCFebruary 6, 2013
You show up at the office in the morning around 8, and you stay until they tell you to. You are not done your last day until the last clean is finished, and then they may send you to help. very hard to schedule appointments around. Some days are great and easy with good payroll, and some are all underbid houses and they are long and unrealistic. Depends how much management likes you on what you're dealt and how much you make. You make management angry for any reason (ie, booking time off, they just generally dont like you, being sick etc) and you're screwed. I was sick and had many doctors saying I could not work and excusing me and then I got let go for other reasons they were saying that were so out of left field for me, i didnt even know where they came from. no severance pay, no notice, nothing. they just fire you.
you work 10 or 11 hours in a day and they dont pay you overtime for that day because you're somehow only at "39 hours for the week, you havent gone overtime for the week." when you track your hours you see they are shorting you.

The co-workers were awesome (and most warned me that the situation I just mentioned is how they handle things, or they cut your hours to make you want to quit so they do not have to give you severance) and I enjoyed working with ALL of them. Awesome girls who unfortunately are stuck in a dead end job for a multitude of reasons. I even generally like the office staff as people but it is hard to get past the lack of empathy from them. They have nice cars and nice houses and dont understand what its like to barely be able to pay car insurance
  more... on your old beater of a car much less to fix anything on it.

I was quite disappointed by the lack of car in terms of the customer. You do not care about the customer, you only care about making money. You get punished if a customer cannot afford the services anymore. No more bonus for you because they cant afford it. But "we want to make them want their houses cleaned more than they want cable or internet." YEAH RIGHT! Some of these customers were SOOOO overpaying and the employees fill out forms upon forms and the office does nothing because they do not want to loose money. and same goes for others, they were underpaying and the office does nothing because they do not want to lose the customer.

Hardest part of the job is justifying why you are doing the job. Why are you cleaning feces and urine for barely above minimum wage?

Most enjoyable part of the job? Going home at the end of the day.

Granted... a lot of the customers are amazing people and seeing them happy was a huge bonus. But on the other hand, is it worth being treated like scum by some of the other customers and even the staff? I think not.

I would never work at merry maids again. Nor would I ever recommend it to anyone. Unless it is your absolute LAST resort and youre willing to be a door mat so you can actually keep your job.
  less
Pros
benefits
Cons
pay, random loss of hours or work altogether
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Based on 413 reviews
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3.1
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2.7
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2.7
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3.0
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