Pros: group activites, free movies, free bowling, free lunch sometimes.
Cons: not enough flex benefits (amount). will be better if it will be a bit higher.
Mercer is a global consulting leader in talent, health, retirement and investments. I am a Benefits Administrator (Claims Executive) under the Health and Benefits department. I handle self-funded (Medical and Flex) claims.
Mercer is a nice place to work in. I am lucky because my colleagues, immediate supervisors and managers are friendly and helpful. – more... Even though we have different cultures, beliefs and grew up from different parts of the world, we always understand and respect each other.
The most challenging part of being a benefits administrator is handling complaints, dissapointed queries and issues from clients, which includes the employees and HR personnel. There will be times that you really need to exert a lot of effort and time to handle such; however, from these challenges, I learn to become more mature in handling my work and also grow to become more professional.
I enjoy every part of my current job. I am satisfied and thankful for the opportunity given to me. Each and every single day is a learning process, and I am eager to strive more and work harder as time goes by. I always do my best in any task(s) given to me, and I am happy that they are being recognized well. – less