Apprentice Mechanic (Current Employee), Langley, BC – September 5, 2014
I show up early. I work with a team of 5 other technicians alongside our shop foreman. I'm constantly learning on the job. I try to always be the go-to guy, so I find it easy to get along with everyone. I love what I do. Hardest part of my job is trying to do better than yesterday.
Customer Service Representative (Former Employee), Pompano Beach, FL – December 12, 2012
Pros: being around beautiful cars, free lunches, trips for new vehicles being introduced to the market.
Cons: extremely long hours, expected to work every saturday
I felt working at Mercedes-Benz was a really great opportunity to meet very interesting people along with top-notch training. All of the customer representatives worked together as a team. The most enjoyable part of the job was meeting all of clients. The hardest part of the job was handling time management. We acheived the highest level of customer – more... service. – less
Car Sales Associate (Former Employee), Houston, TX – December 11, 2012
Day in day out you get what you put in. Management will do what needs to be done to help you succeed. The hardest part of the job are the hours and the fact that you work Saturdays. Overall it is a great place to work
After Sales – Spares Management - Channel Management & Distribution
Parts Manager (Former Employee), Abu Dhabi – December 8, 2012
Increased sales to 43% above the budgeted figure in the year 2008. Planning & controlling business operations and developing retail sales & distribution network by monitoring activities of parts sales team. Ensuring availability of parts needed for the technicians to carry out the repair and maintenance. Preparing & analyzing Kefic (Key Figures) – more... Report to the Principals Daimler Middle East. Shouldering the responsibility of fulfillment of target agreements (KPI) set by Principals Daimler like the Order Mix/ First time pick Rate. Planning & maintaining adequate inventory levels for parts to balance business demands and carrying costs. Initiated o Sales & Warehouse Process within each department (Trade & Workshop). Followed up on the process and fine tuned to get the best results. o Prompt market study and immediate action taken to reduce the stock of sensitive items that are available from the OEMs. o Implementation of CRM & reporting with necessary customer satisfaction survey. Expanded the dealer network to more than 30% after taking charge within Abu Dhabi & other emirates. Attending to Principal seminars & conferences. Verifying the cost of procurement, decide on the selling price as provided to Principals & monitor deviation of cost of parts (forecasted cost Vs Landed Cost). Monitoring Parts’ sales process across the departments, identifying the opportunities in improving the same & plan appropriate initiatives to implement the improvements. Responsible for the stock and warehouse and maintaining the stock turn ratio as forecasted by the management Accomplished cost savings in the process by effective handling of man power to get the best results from each individual and to reduction of un-necessary overtimes. – less
Auto Technician (Former Employee), Fort Lauderdale, FL – October 2, 2012
Pros: health care was very good, free lunch .
My day would begin at 7:30 am to 5:30 pm M-F and every other Sat from 8:00 am to 5:00 pm ,diagnosing and servicing vehicles .I learned the latest testing and repair procedures using the Mercedes Benz computer (Xentry ) and performed software updates.Management persay i think lacked on diffrent levels when it came to communicating ,there was favoritisim – more... to a certain group of technicians and teamleaders didnt distribute the work equally ,just unbalanced managemnet .My co- workers always willing to assist in any and all aspects if it was using the diagnostic computer to upload new softwear to a vehicle for the transmission or lending a special Mercedes Benz tool cheerful it was like having extended family since thats where we spent alot of our time ,the hardest part of the job was when there was'nt enough work since this is a commission based type of job and we were'nt making the hours worked to balance the hours clocked in ...the most enjoyable for me was that i felt proud to work for a company that was so well known nationally and globally and had a historical pressance and how they have engineered there vehicles from then till now . – less
customer relations (Former Employee), Jordan – July 17, 2012
was for short period of time however it was a great employer .
Part of the team that established the CRM department in the company • Data output result analysis and suggested new ideas for sales and marketing purposes • Part of the team involved in the 2004 launch of the SLK automobile (2nd generation)
Senior Accountmanger (Current Employee), Den Haag – October 27, 2014
- Het verkopen van Trucks - Adviseren over Financiering en onderhoudscontracten - Inkoop en taxatie van voertuigen - Relatiebeheer, netwerken - Begeleiden en aansturen van leerling-verkopers - Coördinatie van verkoop tot levering - Klantwens omzetten in een totaalproduct - Verkoopbinnendienst aansturen - Onderhandelingsgesprekken met importeur
Menor Aprendiz (Former Employee), Curitiba, PR – March 6, 2014
Pros: era próximo a minha casa
Cons: não tinha vale-refeição
Me relacionava bem com meus colegas de trabalho, apesar de todos serem alguns anos mais velhos era super tranquilo. Aprendi a ter responsabilidade, ter mais atenção, pois um erro meu afetava outras pessoas e até setores. A parte mais difícil era quando chegavam peças novas, tinhamos que dar baixa nos códigos e guarda-las o mais rápido possível e com – more... muita atenção para não guardar no lugar de outra peça. O gerente era super atencioso, sempre quando solicitado dava a devida atenção para a solução do problema. Chegava as 8h, ia dar bom dia a todos do meu setor, arquivava alguns papeis, organizava o balcão até os vendedores começarem a trabalhar. – less