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Mercedes-Benz
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65 reviews

Mercedes-Benz Employer Reviews

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Very good place to work with
Parts Advisor (Former Employee), Carolina, PRJuly 31, 2013
I used to enjoy working there, great benefits and recognition
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good training
HGV Technician (Former Employee), Newport, WLSJuly 22, 2013
great experience , merc strive for the best but some of the fiancees not so much , but mercs do keep to strict guide lines too protect the employees.
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Good place to work with a big network environment
Network Engineer (Current Employee), Tuscaloosa, ALJune 29, 2013
Pros: exposure to alot of network equipment
Cons: being a contractor
A typical day involves working incident and request tickets, doing projects. I also work high level incident that I get from IT Management. The hardest part of the jobs is the office politics, which is at every job, but the is made extra hard by me being a contractor. The most enjoyable part of the job, is doing the job itself. I love what I do. My – more... co-workers are great, and we all get along and work together well. – less
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Productive and fun place to work
Key Account Corporate Sales Executive (Contract) (Current Employee), MalaysiaJune 23, 2013
Pros: learn lot of new things
Cons: short lunch break
Busy and production.
Learn more about cars in details and also learn to deal end customer and dealer with polite.
Management and colleagues are very cooperative.
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Management is friendly and easy to get along with
Chemical Technician (Former Employee), Vance, ALApril 13, 2013
Pros: co-workers are easy to get along with
Cons: economy is slow not enough work
Productive. Management and co-workers are friendly and easy to get along with
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Difficult to work for
Sales Support (Former Employee), TonbridgeApril 8, 2013
Pros: prestigious brand
Cons: not very secure environment within motor trade
As with any motor industry company, Mercedes is a very difficult environment to work within. the management at our branch was new and still learning, unfortunately they found the role difficult with new changes taking place. the role was very full on and fast paced. co-workers were pretty good to work with although were very under pressure to deliver – more... and had a high turnover of employees. – less
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detailing cars
Sales Porter & Detail (Former Employee), El Dorado Hills, CAFebruary 22, 2013
Pros: clean your own vehicle on weekends.
Cons: drama
restore used cars for sale or trade. prep sold cars for new owners.
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Great internship experience
INTERN (Former Employee), Jacksonville, FLFebruary 7, 2013
Parts analysis and report preparation for executives in Germany.
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Rough
Mercedes-Benz of Memphis Valet (Former Employee), Memphis, TNJanuary 29, 2013
This was a summer job right after I graduated high school. Little pay, for long hot days. Uniform was khaki pants and a long sleeve shirt in 100 degree heat.
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Great place to learn about the auto industry.
Management Intern (Former Employee), Harlingen, TXJanuary 22, 2013
• Created financial revenue statements and learned industry standards for approving buyers.
• Learned critical management techniques needed to successfully run a multi-million dollar business.
• Met and exceeded challenging corporate quotas while keeping customer service the number one priority.
• Developed vital sales skills through constant customer – more... interaction and negotiation processes.
• Mastered behind-the-scenes operations by dealing with transporters and service specialists – less
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Productive and Learning Experience
Mercedes-Benz of Coral Gables Temp (Former Employee), Coral Gables, FLJanuary 21, 2013
• ·Greeting customers in a timely and friendly manner.
• Greeting all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
• Controlling service traffic flow and parking.
• I learned determining if customers coming into service have an appointment. Records – more... customer's name, VIN, tag number, mileage, and existing vehicle damage.
• Assisting the lot attendant with duties at the service counter.
• Maintaining a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
• Attending meetings as requested.
• Maintaining a professional appearance.
• I learned ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• I learned the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Management was very organized and effective.

My coworkers were friendly and helpful.

Most enjoyable part of my job was explaining the features of the car, the ability to use my skills in math by adding, subtracting, multiplying, and dividing in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. – less
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Great company to work for
Corporate Marketing Intern (Former Employee), Stuttgart, BWDecember 27, 2012
Pros: cafeteria, breaks, great benefits
Cons: very difficult to become hired
The office environment was great, fun, and exciting. We would often play fooseball as a break, managers and coworkers were great in teaching and training me the tasks of the position. I do speak German so that ok, but still difficult.
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Productive and Advancement Opportunities
Customer Service Representative (Former Employee), Pompano Beach, FLDecember 12, 2012
Pros: being around beautiful cars, free lunches, trips for new vehicles being introduced to the market.
Cons: extremely long hours, expected to work every saturday
I felt working at Mercedes-Benz was a really great opportunity to meet very interesting people along with top-notch training. All of the customer representatives worked together as a team. The most enjoyable part of the job was meeting all of clients. The hardest part of the job was handling time management. We acheived the highest level of customer – more... service. – less
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Productive and Fun Place to work
Car Sales Associate (Former Employee), Houston, TXDecember 11, 2012
Day in day out you get what you put in. Management will do what needs to be done to help you succeed. The hardest part of the job are the hours and the fact that you work Saturdays. Overall it is a great place to work
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After Sales – Spares Management - Channel Management & Distribution
Parts Manager (Former Employee), Abu DhabiDecember 8, 2012
 Increased sales to 43% above the budgeted figure in the year 2008.
 Planning & controlling business operations and developing retail sales & distribution network by monitoring activities of parts sales team. Ensuring availability of parts needed for the technicians to carry out the repair and maintenance.
 Preparing & analyzing Kefic (Key Figures) – more... Report to the Principals Daimler Middle East.
 Shouldering the responsibility of fulfillment of target agreements (KPI) set by Principals Daimler like the Order Mix/ First time pick Rate. Planning & maintaining adequate inventory levels for parts to balance business demands and carrying costs.
 Initiated
o Sales & Warehouse Process within each department (Trade & Workshop). Followed up on the process and fine tuned to get the best results.
o Prompt market study and immediate action taken to reduce the stock of sensitive items that are available from the OEMs.
o Implementation of CRM & reporting with necessary customer satisfaction survey.
 Expanded the dealer network to more than 30% after taking charge within Abu Dhabi & other emirates. Attending to Principal seminars & conferences.
 Verifying the cost of procurement, decide on the selling price as provided to Principals & monitor deviation of cost of parts (forecasted cost Vs Landed Cost). Monitoring Parts’ sales process across the departments, identifying the opportunities in improving the same & plan appropriate initiatives to implement the improvements.
 Responsible for the stock and warehouse and maintaining the stock turn ratio as forecasted by the management
 Accomplished cost savings in the process by effective handling of man power to get the best results from each individual and to reduction of un-necessary overtimes. – less
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Very Productive and fun place to work
Warehouse Associate II (Current Employee), jacksonville flOctober 25, 2012
Pros: benefits
A great place to work, very busy

Very family oriented.

The hardest part of my job is being on my feet 10 hours a day

My most enjoyable part is having a good company to work for
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It was a nice place to work
Auto Technician (Former Employee), Fort Lauderdale, FLOctober 2, 2012
Pros: health care was very good, free lunch .
My day would begin at 7:30 am to 5:30 pm M-F and every other Sat from 8:00 am to 5:00 pm ,diagnosing and servicing vehicles .I learned the latest testing and repair procedures using the Mercedes Benz computer (Xentry ) and performed software updates.Management persay i think lacked on diffrent levels when it came to communicating ,there was favoritisim – more... to a certain group of technicians and teamleaders didnt distribute the work equally ,just unbalanced managemnet .My co- workers always willing to assist in any and all aspects if it was using the diagnostic computer to upload new softwear to a vehicle for the transmission or lending a special Mercedes Benz tool cheerful it was like having extended family since thats where we spent alot of our time ,the hardest part of the job was when there was'nt enough work since this is a commission based type of job and we were'nt making the hours worked to balance the hours clocked in ...the most enjoyable for me was that i felt proud to work for a company that was so well known nationally and globally and had a historical pressance and how they have engineered there vehicles from then till now . – less
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Lack of life
Sales Consultant (Former Employee), GlendaleOctober 1, 2012
Dealership was poorly structured for optimal employee satisfaction.
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Front desk receptionist
Receptionist (Former Employee), Minnetonka, MNOctober 1, 2012
Typical reception duties, front desk at a car dealership. Administrative support to sales staff.
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short great time
customer relations (Former Employee), JordanJuly 17, 2012
was for short period of time however it was a great employer .

Part of the team that established the CRM department in the company
• Data output result analysis and suggested new ideas for sales and marketing purposes
• Part of the team involved in the 2004 launch of the SLK automobile (2nd generation)

About Mercedes-Benz

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