Pros: free frozen yogurt and care for our personal lives
Cons: exhausting work
Menchie's was such a great place to work, everyone was happy, customers were always satisfied and time flew by. I learned great customer satisfaction skills and I always had specific people come in regularly and always complimented me or thanked me on my job well done.
I worked at two different Menchie's -- Whitby for a year and 3 months and Bowmanville for 4 months. The difference between management was drastic; Whitby had fabulous Management who were understanding and great mentors! We always got along and we had a great relationship. Bowmanville's management had a different way of doing things, however, being an authority figure in Bowmanville still taught me important skills such as taking care of my fellow employees and treating them with the respect I would want my boss or manager to treat me with, a lot of them have told me they appreciated it.
The most challenging part of the job at Menchie's was co-ordination; every person in the store had to communicate at all times possible to let each other know what the current situation was to reach maximum customer satisfaction. We got that down pretty early once we all got comfortable in our surroundings.
Of course, the most enjoyable part of the job would have to have been the customers and the employees. The customers were always so excited about the product and that made us passionate about it as well. I always talk highly of the franchise and the employees always had a great bond including outings!