Mixologist (Current Employee) – London, ON – 7 July 2017
At Menchie's there is always work to be done whether it's cleaning up, making yogurt or stalking up on anything that is low. The interaction with customers is laid-back and easy going as it is a self-serve restaurant.
Cashier and Customer Service (Current Employee) – Bolton, ON – 10 August 2017
A shift will be from 4-10 hour long You have to be nice to all customers, even when they are wrong The owners are lovely people, very flexible with hours Keeping a fake smile on when the children are being loud and running around is a lot more difficult than it seems. The best part is getting free fro yo after every shift.
Cashier (Current Employee) – Brampton, ON – 31 July 2017
At Menchies I would close the store, therefore I would preform all the cleaning procedures and lock up the store. I've learned a lot about time managing and prioritizing while working there. The store has an overall positive atmosphere and friendly owners.
Team Member (Former Employee) – Toronto, ON – 18 May 2017
A typical day could consist of operating the cash register, making yogurt, replenishing food in toppings bar, cleaning the front area, informing customers about nutritional information, and washing dishes in the back. The food is self-serve so all you have to do for the customer is weigh their cup of yogurt and sell it to them, you don't have to make the food yourself. The best part of the job at Menchie's is trying out the new flavours of yogurt as they get switched up every month.
not very busy in the store, customers serve themselves
couldn't get a good sized portion for free for your shift meal
Cashier and Customer Service (Former Employee) – Ajax, ON – 1 May 2017
A job at Menchie's Frozen Yogurt is a great job for students, part-time or for simply to start as a new job with no previous experiences. It's fun, easy and a great way to gain skills in customer service, communication, and team work. Along with experiences in cashier, cleaning maintenance and food production. A typical day in nice weather can be busy with rushes of customers and promotions of coupons and other store advertisements giving your day with lots to do but the hours going by faster. for colder seasons, it's usually slower with fewer customers. Management is well kept, giving employers an open mind and to use "good judgement" on store products and with problem- solving. There is always a person, usually the supervisor, to help manage the restaurant. There isn't much anything hard about this job, it's all basic. the most I can say by my experience is keeping tabs on each customers groupons in the dialog entry, since there is so many it can be hard to find. It can all be simple with well and exceptional training. The most enjoyable part of the job is making samples of treats to be occasionally set as a topping for yogurt in the kitchen, and being very creative, could even come up with your own treat approved by management for customers to try.
miminume wages, some days slower than others, long hours of standing
great job for beginners to gain teamwork, communication, and customer service skills for the first time. working with fun people, making yogurt and making occasional toppings, always something to do with/without a rush of customers
Team Member/Cashier (Former Employee) – New Westminster, BC – 1 February 2017
Co workers are very kinda and easy to work with and connect with. I love the happy atmosphere you have when walking in the store. Ive learned how to manage difficult costumers since the manager was never in the store
Customer Service (Part Time) (Former Employee) – St. John's, NL – 2 November 2016
• Cashier • Answering questions and concerns from customers' calls • Keeping store clean and organized This job improved my availabilities of working in a fast-paced work environment and gave me insight into how to deal with different people in order to meet customers' needs.
Store Manager (Current Employee) – Whitby, ON – 7 September 2016
Overall my day includes opening the store, directly interacting with customers, maintaining the stores cleanliness, inventory, presentation to customers, ensuring staff is working properly/on-time/in uniform. I e-mail business partners i.e new product coming in to store- I set up a new account with them, get new products delivered to store, essentially I am running the store- doing everything except physically paying the bills.
I enjoy managing others, I know I am capable of doing so and excelling at it.
For the work I am putting in, it simply does not reflect in my pay.
Mixologist (Former Employee) – Calgary, AB – 22 July 2016
A typical day consisted of preparing yogurt and toppings, cleaning machines when they ran out of yogurt, working the cash register, and washing dishes. Before closing the store, you had to clean all the spoons and put away all the cold toppings, sweep and mop the floors, take out the trash, and count the till. When I worked here, two of us closed the store, and it usually took about half an hour after closing to finish the duties. One of us would clean all the spoons, etc., while the other would close the tills. You generally wanted to be the person closing the till.
As long as there weren't people in the store, we were allowed to sample yogurt and toppings. We were also allowed $5.50 worth of yogurt every shift. We were given an apron that we got to keep, as well as a t-shirt. We were allowed a half hour break every shift, as long as we clocked out. I mainly worked 4 hour shifts, and I was still allowed breaks.
The whole job was pretty laid-back. I rarely saw my manager, since she worked mornings and I only worked evenings. As far as I knew, nobody ever got fired because it's pretty hard to mess up. During winter, it's extremely slow. This made some shifts pretty painful, but all my coworkers were really nice and fun to talk to.
We had an empty schedule sitting under the till, and basically we would fill out what days we could work and cross out what days we couldn't. Most of the time you could get the days off that you wanted. Since there weren't a lot of people working there, it was pretty hard getting your shift covered. Most of the time it was impossible.
more... Washing the dishes wasn't too bad, since you were mainly just washing fruit off stuff. So no bad smells, etc. My main issue was that the detergent/sanitizer was really hard on my hands. It was so bad that I actually ended up getting eczema. There were rubber gloves, but the sink was often filled up enough that water would get inside them anyways.
Overall, it was an easy job. My main issues were with scheduling and the detergent being hard on my hands.less
Free yogurt, laid-back, flexible schedule, easy work
Boring during winter, hard to get shifts covered, detergent bad for sensitive skin
Shift Lead supervisor (Current Employee) – Orleans, ON – 27 May 2016
I learned a lot of responsibility being a supervisor. Making cakes and serving customers (lots of families) was the most enjoyable. Daily tasks included; - food prep - cake making - store cleaning - serving customers - cash (counting at the end of the day, cash drop) - closing (key holder)
Team Member (Former Employee) – Calgary, AB – 25 May 2016
Management wasn't great, little training, and they try to keep costs down by giving everyone little hours. Employees were nice. my location was beside 3 schools, and I was always scheduled alone on Fridays during busy hours. Hardest part of the job was cleaning yogurt machines. Most enjoyable part of the job was free yogurt during shift.
Team Member (Current Employee) – Whitby, ON – 26 April 2016
Working at Menchie's has been one of my favourite jobs so far. Everybody gets along and is willing to help one another and the environment is one that is welcoming and makes you feel like you're part of a community. Even if it gets really busy and hectic, I can always count on my co-workers to step up and I know that everything is taken care of. The management is good too, they're understanding when we have personal commitments or problems but when things get out of hand or people are being unreasonable, they are polite and handle things in a professional manner in order to keep the store and employees running smoothly.
Regional Manager (Former Employee) – Victoria, BC – 7 March 2016
I am very grateful for the opportunity that Menchie's provided me to run two of his Menchie's stores in Victoria, BC. I had the privilege to open the stores from scratch, being in contact with providers, contractors, hiring and training staff, etc.. I strengthened my understanding of customer service, business development, management, fundraising, event planning and marketing strategies. I have executed successful campaigns and created strong partnerships with clients and vendors related to the industry like the University of Victoria, Camosun College, Harbour Cats baseball team, Rifflandia Music Festival, V.I Fitness, Color Me Mine, schools, non-profit organizations, community sports teams, among others. All of my efforts led to increased notoriety, sales and profit for Menchie’s.
General Manager (Current Employee) – Nepean, ON – 9 November 2015
I love coming into work. I am my own boss and people look to me for guidance. I come in and get all my admin duties done, then move onto machine maintenance, costumer service and then food prep. I get to do a little of everything every day. The stores that i run are not over staffed so building a rapport with people is not difficult to do. We all know eachother and most importantly, respect eachother.
Free Froyo on my shift
New enough hours to give out during the off season
Cashier and Customer Service (Former Employee) – Peterborough, ON – 29 October 2015
This place has very high energy and great staff to work around. A typical day or evening shift consisted of cleaning... and lots of it. The place was always spotless. We always had to make sure that every customer enjoyed their time with us and left with a smile on their face.