Charge backs (claims) Research Analyst - Team Leader
Senior Chargeback Research Analyst / Team Leader (Current Employee) – Saint-Laurent, QC – February 25, 2016
Validate and document all incoming deductions good or bad for all customers, as well as maintaining each customer profile per assigned portfolio. Helping my colleagues with any questions they have and guide them on the right path. Being the mentor for new employees who come to experience any facets of the Chargeback (claims) department.
A typical job for newly immigrants looking for an income. The management and my co-workers are accommodating and had good employer-employee relationship. The hardest part of the job is be awake and alert for 12 hours. The most enjoyable part of the job is the feeling of self-accomplished when the work orders are done and no negative reports.
A very fun and interesting job because i gotta work with toys, machines and mecanicians. The hardest part of the job is the heat because the machines are molding the piece and the humidity is covering the place
Mega Brands asked us to design a machine that will stack boxes. In their production line, they have people stacking boxes. We designed, manufactured and build a machine that stack boxes. We also did programming and used sensors to make the machines stack boxes accordingly.