Typical day was to assist customers via telephone with their medical equipment needs. Call company that handled the particular type of equipment needed in order for the equipment be manufactured. Keep customer updated as to the status of the order. Contact customer once medical equipment is ready and arrange for delivery. Collect outstanding balance owed to company. Customers were from many different states.
Learned a lot about how durable medical equipment, especially lifts and scooters, were ordered, manufactured and delivered. Collection for this type of equipment.
Management - My immediate supervisor was very nice, professional and helpful whenever you needed assistance.
Hardest part of the day was sitting for 8 hours with a headset on.
Most enjoyable was assisting customers with their needs. Working with the different companies to place order for each individuals needs.
Sitting in one spot for 8 hours.