Travel Consultant/Travel Insurance Broker
Medi-Quote Insurance Brokers Inc. - Calgary, AB

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TRAVEL AGENT/TRAVEL INSURANCE BROKER
We are seeking a travel agent with highly skilled Inside Sales experience to join our growing team at our Calgary Office.
Why work at Snowbird Medi-Quote/Medi-Quote Insurance Brokers?
 Competitive compensation, great benefits, opportunity for growth and work-life balance
 Fantastic collaborative team environment working in a technologically advanced environment
 The happiest kind of client base to deal with: customers who’ve already planned a vacation!
 Job security: our company has been growing at a rate of 25% year on year
 No evenings or weekends

Responsibilities:

  • Learn the Travel Insurance Business from the ground up through our tailored training program;
  • Stay in the Travel Agent arena by working in our new start up Travel Agency department;
  • Respond to quote requests via telephone, email, in person and website requests in a call-centre environment.
  • Analyze quote details and provide quotes with a high level of customer service to potential clients verbally, in writing, and in person;
  • Provide clients/potential clients with the appropriate products and information in accordance with company standards;
  • Inform and disclose all pertinent details of corporate products and process;
  • Provide quality customer service to clients requesting policy changes;
  • Confidently deal with client claims issues to ensure prompt resolution for the client;
  • Maintain Continuing Education licensing requirements and keep up to date on industry developments through training courses, seminars or publications;
  • Expand your knowledge of products to become a Senior Broker by learning to sell Trip Cancellation insurance, Visitors to Canada, Students coverage, Health and Dental, Expatriate insurance;
  • Support completion of Broker projects during slow season;

Requirements:

  • Current Accident and Sickness Insurance license an asset;
  • Proven customer service and problem solving skills;
  • Above average oral and written communication skills with relentless attention to detail;
  • Proficient in Excel, Word, Outlook, (SharePoint an asset);
  • 3-5 years of customer service focus with the highest standards;

Since 1994, Snowbird Medi-Quote/Medi-Quote Insurance Brokers has been providing travel insurance to Canadians as an independent travel insurance brokerage firm with offices in Calgary and Winnipeg. If you are a detailed oriented, process driven management professional and administrator who thrives in a fun, entrepreneurial, technology focussed environment, we’d like to hear from you. Please send your cover letter and resume and visit www.mediquote.ca to learn more about us.


About this company
We offer options to travelling Canadians looking for good travel insurance coverage at a good price. We simplify the process and educate our...