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Mecca Bingo
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64 reviews

Mecca Bingo Employee Reviews

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Mecca Luton is a terrible place to work
team member (Current Employee), Luton, ENGMarch 24, 2015
Pros: customers
Cons: management, unprofessional
I thoroughly enjoyed the first month, until the pair wears off and you see how hideous it is underneath. Lots of staff but never anyone around to help you when it's busy. "management" are shoddy and have no idea what they're doing. They are good friends with some of the team members so expect them to be talking about you tothem
I enjoyed working with the customers it was the best part but the overall running of this club is terrible and staff have a bad attitude and very full of themselves.
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great place to work and mingle with guests/customers
main stage caller (Former Employee), Hayes, ENGFebruary 27, 2015
Pros: half price food menu
Cons: finish at midnight
really miss working here as was a great well paid job with lots of prospects and room for promotion

working day would be from 11 am to 12 am

there were at least 4 managers on site at any one time

co workers were great and did there job well and efficiantly

hardest part of job was getting customers out the building at 12 am

best part of job was seeing people win big money
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Fun staff and cutomers
Team Leader (Former Employee), DagenhamFebruary 26, 2015
I could start work at any rotad time, this could be 8 in the morning leading anytime up until midnight and sometimes later, My job was all about giving great customer service and setting examples. As a team leader it was down to me to make sure my department was run correctly and that the best possible customer service was given.

I learned a lot whilst working there for over 6 years, i respect all staff that do any hard work and as part of the management team i was the only one who used to go round and individually thank the staff if it was a busy evening or if we was short staffed.

Over the years i had a number of different managers, i performed to the best of my standards with each one and completed the jobs that needed to be done.

The team i worked with was a large team and over the years i have worked with 100s of staff, this involves staff from other clubs aswell as my own, most of the staff had a good attitude towards there work and were willing to come to work and get the job they are being paid for done, others who did not have such a positive attitude and were rude to staff and customers were dealt with, this included disciplinary procedures or maybe just pulled to the side for a chat and to air any problems they have.

The hardest part of my job could possibly be when a number of staff call in sick on a busy night when admissions are over 800+, It becomes a struggle and the customers can notice that, but with hard work and a no quit attitude the work gets done and the staff are rewarded.

The most enjoyable part of my job was to meet new customers on a daily basis and build a great rapport with regular customers.
The team i chose to represent my department were very hard working and i enjoyed getting positive feedback from customers on there performance on a regular basis.
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customers services
Customer service representative (Former Employee), London, ENGJanuary 24, 2015
Pros: free lunch
Cons: part time
my day at work as always been the best because I relate with my co- workers very well, I learnt a lot of things e.g answering calls meeting new customers chatting making customer feel at work honestly it was a great job, no hardest part enjoyable part is when I receive a credit at work by my manager I did excellent well
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Great training aspects, unsociable hours
Duty Manager (Former Employee), Burnt Oak Station, ENGJanuary 21, 2015
Supervising staff, ensuring all departments are covered, help where required, ( cooking to bingo calling).
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A good starter job
Customer Service Assistant (Former Employee), Brighton, ENGJanuary 21, 2015
I started my working life at Mecca Bingo,It was a good job tostart me on my working life, It taught me all about managing wages and time.
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ever changing
Senior Team Member (Current Employee), Leeds, ENGJanuary 19, 2015
depending in which department. Prepare for shift collect float, check winning claims, payout prize money, keep work area clean and tidy, greet customers, be alert when calling mainstage bingo, access order of play and prize money when calling cashline bingo. Hardest part of job is five ten pm finishes a week. Most enjoyable is the buzz when you have had a good result of a good shift and customers have enjoyed themselves.
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great workplace and got on well with other staff members
customer service assistant (Former Employee), Hamilton, SCTJanuary 16, 2015
Pros: reduced cost lunches
Cons: distance from homme
i started selling books, giving out change, checking claims, paying prize money, inputting data onto computer,meeting and greeting customers. i learned quickly and advanced to supervisor in my first year. i also learned the catering side of the business and worked in the cafe/restaurant for a while. management were very fair and helpful to all the staff and everyone got on well together.there were no hard tasks in this job but the most enjoyable part of it was meeting the customers and building up a good rapport with them. i learned a lot at mecca bingo and enjoyed my time there very much
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Great Place to work
Book sales (Former Employee), GlasgowJanuary 5, 2015
Pros: free lunch
Cons: on work experience so no actual wage
I loved working here. The staff were so helpful whenever you needed it. My favourite part of the job was working cash-line and speaking to the customers. The hardest part for me was probably gathering all the used dirty dishes from the entire bingo hall with only the one trolly.
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Nearly ruined my life working there
Team member (Former Employee), .November 29, 2014
Pros: customers
Cons: split shifts, nasty co workers
Started working for the company in 2010 in the kitchen,was never really asked if I wanted to move around in the club and do different jobs just stuck in kitchen for four years.managemnt are a joke. Split shifts are nightmare and the hours are unsocial able.staff member at my club were horrible that's why I left.working for Mecca is just so stressy
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busy place with high expectations with little reward
Team Member (Former Employee), GatesheadOctober 22, 2014
Pros: you meet a lot of new people
Cons: poor pay and long hours
Busy place to wotk with little appreciation from higher management same crop of people expected to pick up the slack time and time again with little reward
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unsatisfying
Team Member (Current Employee), Huddersfield, ENGOctober 21, 2014
typical day was a busy day under pressure all the time i learned the more you worked the less you was appreciated some of the management was really nice to work for but other could make you feel worthless some of the co-workers was amazing to wok with the hardest part of my job was not being able to do curtain tasks due to having a chronic skin condition of which was not treated properly curtain manager ignored doctors advice about working with chemicals, most enjoyable thing about the jobs was being able tosocialise with customers and helping people
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Fun and enjoyable
customer sevices/assistant (Former Employee), rochdaleOctober 20, 2014
Pros: good break hours
Cons: hours where long
typical day when it was not bissy.
Learnt at work was how to communicate with customers , how to serve the customers and welcome at the hall showing them around.
Hard part of work was when the hall got bissy and checking memebership cards.
Most thing i enjoyed about the work was checking claim and calling out the winners card. Going to the counter, collecting and giving out the payment to the customers
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Great experience and fun place to work
Team Member/Cashier (Former Employee), HartlepoolSeptember 28, 2014
Pros: great working atmosphere
Cons: hours leave unsociable life for those with families.
I really enjoyed working with Mecca Bingo, the team were all friendly and each one had a special bond with customers. The staff and management included were more of a family each with the goal of providing outstanding customer service. But eventually it clashed with my home life causing me to leave due to an unbalanced life.
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busy
Cash line Bingo caller (Former Employee), Huddersfield, ENGSeptember 25, 2014
I learned to work as part of a team whilst a team whilst at Mecca

The hardest part of the job were the late hours of work.

The most enjoyable part of the job was meeting the customers
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fun and an experiance
Team Member (Former Employee), Oldham, ENGSeptember 23, 2014
Pros: long tea breaks
Cons: long unsociable hours
typical day: long but fun (you get told its long hours in the interview)

what i learned: how to build my confidence and cope with stressfull situations

management: can vary but my ex manager was friendly and extramley understanding.

co workers: friendly and always had your back

hardest part: balancing social life with work (but again you get told all this in an interview)

most enjoyable: none one day is the same
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Daily over look on the business
Covering Area Slots Manager (Former Employee), Field basedSeptember 22, 2014
Pros: company car
travelling to your clubs you supervisor making sure they are running well over a daily bases, check figures and making sure machines are performing.department is fully staff and trained to make sure they are trained to the standard to deliver the best to the customers
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loved my time there
Bingo Caller/Supervisor (Former Employee), easterhouse/parkheadSeptember 21, 2014
Pros: great customers
Cons: split shifts
I spent 6 years with the company it was a great company too work for in confidence building and for all round learning as you go in there you may start in giving out change for mini bingo but as you move on you get too work in mostly all departments I started out giving change and before I knew it I was calling main stage bingo and was trained to work anywhere in the club so not all days where the same customers where the best part of working there they where always just wanting a wee chat and a bit of a laugh
the hardest part of the job was the split shift although working there you do get used to it
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Mecca Bingo
Team Member (Current Employee), lutonSeptember 20, 2014
Pros: love customers. fun environment
Cons: it is a very hard place to progress in. veru unsociable hours
With Mecca Bingo everyday is different. My job roles are; giving out change to customers to play the games in-between bingo, calling numbers, cash handling, selling books, good customer service is needed when dealing with problems, Cashiering and calling Mainstage. I also work with the food in the company serving food and also in the bar area. I do reception making phone calls to make sure new customers enjoyed their time. Every customer gets the best response possible to questions and if a problem arises we can deal with it safely and efficiently and give them an easy and fun time ensuring the best experience so they would like to return.
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Typical Day
Team Member/Admin Cashier (Current Employee), Edinburgh, SCTSeptember 15, 2014
Pros: 50% off meals, chance to progress within the company
Cons: long days, little training
a typical day at Mecca Bingo is long with having spilt shifts can be slow on quieter sessions of bingo, Managers most of the time are fun and good to be around. Staff here are very friendly and nice to be around, when the sessions are busy the day goes quicker.

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