Installation Technician
McLaren's Technical Ltd - Slave Lake, AB

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We have an exciting opportunity for a System Technician working in our Slave Lake office. The successful candidate will be accountable for ensuring we deliver an exceptional customer experience.


  • Install residential wiring, including drops, outlet wiring, and building infrastructure
  • Operate and understand test equipment related to the maintenance of 2-way coaxial and fibre systems including system analyzers, field strength meters and leakage monitors
  • Detect, diagnose and correct issues affecting the services of our customers in a safe and controlled manner
  • Respond to and resolve customer service issues arising from the installation and operation of the Lynx High-Speed Internet, Digital Phone and/or cable services with an extreme emphasis on one-call resolution
  • Complete all routine service calls independently as well as work with other technical staff as required to ensure the correction of customer problems in an effective and timely manner
  • Ensure vehicle, test equipment and tools are maintained in excellent condition
  • Maintain accurate system records and support documentation for all work orders
  • Promote and sell a positive image of Lynx Slave Lake, our products and services
  • Learn and adhere to all applicable Health & Safety regulations
  • Various other duties as needed

Required Skills, Experience and Qualifications

  • 3-5 years experience as a Technician in the telecommunications field or an equivalent level of relevant experience
  • A+ certification and experience with RF and cabling are assets
  • Knowledge of Microsoft Windows Operating Systems, TCP/IP, Macintosh OS and related Internet applications (Browsers, Mail, etc.)
  • Basic mainline knowledge and troubleshooting skills including system maps/mapview
  • Understanding of installation procedures for Digital Cable, Phone and Internet
  • Competent troubleshooting skills, in all of Lynx products and services
  • Basic understanding of RF from distribution to premise
  • Competent knowledge and ability of relevant test equipment
  • Competent knowledge of MDU/Commercial building cable infrastructure and products
  • Advanced PC hardware and software diagnostic skills
  • Must possess and maintain a valid driver’s license and must provide a driver’s abstract annually
  • Physically able to perform all aspects of job including, climb ladders and poles, carry ladders, drag manhole covers 1 - 1.5 m, move televisions and/or entertainment units and/or computer stations, work in a crouched position behind furniture, and work in confined areas such as attics.
  • Team player with excellent communication skills both written and verbal
  • Ability to perform work safely in all types of environmental conditions - indoor and outdoor
  • Ability to work various shifts including evenings, weekends and statutory holidays
  • A positive “can do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity

Wages & Benefits

  • Hourly wage between $18.00 to $25.00 (based on experience)
  • Group benefits and RRSP contributions
  • Quarterly incentive bonuses and 13th payday.

If you value a workplace that promotes accountability, exemplifies loyalty, never compromises integrity and has a strong social conscience then start your career with us by applying now.

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.

About this company
Slave Lake based Cable TV contractor.